Jobs Advisor

**Enterprise & Training Company Limited (ETC)** are a leading provider in employment, training and business services. We've been helping people secure pathways into training, education, and employment for more than 30 years and are committed to making a positive difference in our communities.

**ETC** are searching for a switched-on and engaging **Jobs Advisor** to join the **Digital Services Team** in **Nerang**. This is a **full-time role **with the added benefit of a** monthly accrued day off (ADO).**

The focus of this role is to engage with customers through various digital media platforms (e.g. phone, text, MS Teams) to ensure they remain actively engaged throughout their journey to obtain sustainable employment. You will be contacting customers regularly to develop strong working relationships and liaising with employers and internal departments to identify and refer them to suitable employment and training opportunities.

**Who are we looking for?**

**Someone who thrives in a team environment** You are passionate about making a difference, have a positive 'can-do' demeanor and the ability to make authentic connections with a diverse range of people through various digital media platforms (e.g. phone, text, MS Teams). You live and breathe exceptional customer service and can confidently negotiate or hold a conversation with anyone, whether they are a customer or employer. This is a busy role, so you need impeccable time management skills with a strong motivation to achieve positive outcomes and KPI’s. Most of all, you have a genuine drive to see your customers succeed and have the skills and capability to support this.

Previous experience in the industry will be highly regarded, however no experience is required for this role and comprehensive training will be provided.

**Essential requirements**:

- Exceptional communication skills and a high level of computer literacy
- A recent clear National Police Check
- A current Working With Children Check / QLD Blue Card

**Why work for ETC?**

**ETC** promotes a positive work culture where you will be part of a team supporting and inspiring you to achieve your best. We take care of our people and offer training and progression opportunities and a huge range of staff benefits including; **salary packaging** to increase your take-home pay; discounted private health insurance; paid Birthday leave, health and wellbeing initiatives; staff reward schemes and more.

**How to apply**:
**Applications must be submitted through ETC’s recruitment portal to be considered for the role.**

**Applications close**:
**More Information**: