Soe Sme

Configuration & Implementation of Site Servers, Distribution Point roles, PXE roles and other roles related to site systems/servers
- Infrastructure setup & operational activities related to SCCM 2007/2012/Current Branch migration with site server & objects.
- Microsoft Deployment Toolkit, Task Sequence Creation and Customization, Offline Image Update, Driver
- Library maintenance, In Place Migration, and Quarterly SOE Image Refresh
- Custom Query Reports via SQL Query in Report Builder & modifying default reports
- Execution of Windows 7/10 Workstation upgrade in complex windows environment - In-Place Upgrade, Wipe & Load and Bare metal PC
- End-to-end support for Monthly MS Patching/Compliance Reporting and Patching Remediation including downloading, publishing & Deployment
- Creating Configuration Items & Baselines, Client settings, modification of custom MOF files for Line of Business and Software’s inventories
- Troubleshooting content distribution issues related to DP servers, Client Policies, Boundaries, Package deployment issues etc.
- Improving the client’s health status. Created artifacts to perform on the client side for Level-1 support engineers for client agent remediation.
- Through understanding & exposure to Incident Management, Change Management and Problem Management using Cherwell, Service Now, BMC Remedy
- Coordinate and implement changes with respect to SCCM like decommissioning of old site servers and their roles & implementation of new site server for infrastructure improvement & better stability.
- Onsite Experience for SCCM 2012 Build and Deployment with end-to-end Windows 7/10 Migration project.
- Comprehensive understanding and knowledge of Active Directory, Databases, Scripting and Operating Systems
- Experience with MDOP suite, client, and desktop virtualization technologies
- Managing and supporting both Citrix and McAfee environments for 4000 end-user devices.
- Vast experience in handling Business As Usual support as well as implementation projects.
- Gather analyses and create rollout plans based on stakeholders’ readiness and availability.
- Plan, Consult and Monitor all project-related activities to meet the aggressive schedule
- Carry out specialist technical and/or engineering activities in a professional manner in support of project and company objectives.

**Common and soft Skills**:

- Excellent communication and presentation skills
- Ability to interface with the customer and provide solutions
- Should be able to resolve the tasks escalated by L1 and L2 teams.
- Experience in incident change and release management processes
- Excellent troubleshooting skills
- Knowledge of SCCM Infrastructure is a must.
- Experience in Incident, Request, Change and problem management.
- Knowledge of ITIL processes.
- Good to have - Team lead experience
- Good to have - Certification in SCCM 2012
- Good to have
- SCCM Infrastructure knowledge
- Good to have - knowledge on MDT, Active directory and related components

**Experience in a similar role**
- 7+ years of relevant experience.

**What next?