Medical Secretary Not Allergic to Cats

**HEY YOU. Yes, you. You just found your challenging feline-focussed job**

**Casual $29 - $32 ph (double time on Sunday shifts), 11 - 15 hours per week**

Where Cats Come First - this Cat Palace needs staff - a Customer service multi-tasker and well-presented team player who can handle some stress, work effectively without direct supervision and wants to get clued up about cats. If you are kind natured and keen to learn about, care for, educate and help our clients and their cats, and can combine this with a professional phone manner and front desk confidence talking to people, then you are the person we are looking for

This opportunity is for someone who prides themselves on being the professional face of a business and shows it with a nice big smile Who can learn fast and work hard.

You will gain a wealth of knowledge and skills, working closely with people and cats, and can progress through accomplishing all facets of compassionate and complete cat care - including grooming and holding cats if you want to learn those skills.

Dream job for the hard-working individual who is passionate about their performance in an assigned task.

Maturity preferred over experience, excellent written and spoken English required

Moderate level of fitness (you will walk quite a bit and carry up to 12 kgs)

Must be available to work Sundays and school holidays, on a stable roster (all staff need to be flexible as this is a small, but purr-fectly formed team but most have their standard shifts weekly).

Moderate computer skills essential (an easy-to-learn Mac system).

Full training is provided, with opportunities to expand your skills. Once these are mastered (which takes about 3 months), you will find that the routine, stability and predictability of working in this position, allows you to build relationships with clients and their feline friends. Job satisfaction comes from delighting these same people with the care you’ve taken looking after their cat.

The greatest challenges come from a variable workload (from really busy to really quiet), high client expectations, and lots of cat hair. Oh, and the boss is a stickler for accuracy and punctuality.

To succeed, you will need to be organised, active, work unsupervised, follow instructions and problem solve. A total superstar In return, the job will provide interesting things for you to learn and experience, a stable environment and a chance to work with great clients over a long time.

**Key Responsibilities**
- Greeting clients and patients and welcoming them.
- Collecting & entering patient details into the database.
- Scheduling appointments
- Answering telephone calls & enquiries.
- Administration support and other ad hoc duties.

**Experience & Attributes**
- Excellent communication skills including a professional & personable telephone manner.
- Detail-orientated.
- Ability to multi-task and prioritise.
- Ability to communicate within the team, work under pressure and unsupervised
- Neat and professional presentation.

Current shifts are Sunday 12 noon - 4 pm and Monday 10 am to 7 pm

We are seeking a Professional Receptionist passionate about the role they play in a successful Veterinary Practice.
- Which of the following statements best describes your right to work in Australia?
- Citizen / Permanent Resident / Visa 20 hours per week long stay
- Do you have customer service experience?
- What's your expected annual base salary?
- Are you available to work weekends and Mondays?

Thank you for reading this far. To apply, please telephone 0423 742 793 and leave a brief message with your full name (first and second name), your home post code and your phone number. Please speak clearly as this is your chance to demonstrate your telephone manner. In addition, please submit your CV / Resume via Indeed as usual, and it will be matched with your voice recording.

Thank you and we look forward to talking to and meeting you

**Job Types**: Part-time, Casual, Temp to perm
Part-time hours: 11 - 15 per week

**Salary**: $29.00 - $32.00 per hour

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Free food

Schedule:

- Day shift
- Every weekend
- Fixed shift
- Rotating roster

Supplemental pay types:

- Penalty rates

COVID-19 considerations:
The premises are properly ventilated with high air-turnover. The air is ionised to remove Covid and other viruses. All current staff are vaccinated. The frontline receptionist wears a mask. Social distancing is required

Ability to commute/relocate:

- Roseville NSW 2069: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Must have Australian permanent resident staus

Work Location: In person