Café Supervisor

**About Cakes by Max**

Cakes By Max Brenner has brought a melting pot of complex flavours and ingredients to our stores. At Cakes By Max, moments of indulgence is at the heart of everything we do. The Australian family-owned business who also owns Max Brenner, uses the artistry and expertise of skilled pastry Chefs to create cutting-edge creations using only handmade, fresh, local ingredients.

With 25 stores and international footprint in Australia and New Zealand, our vision is to continue our rapid growth plans for the Max Brenner and Cakes by Max businesses while bringing taste and experience to all our guests every single time as they explore a world of comfort and connection, that is indulgent cakes by Cakes by Max

We recognise that everyone in our team is unique and can make their mark at Cakes by Max. Our people are our priority, and our focus is on developing talent from within. If you are ambitious, results driven and passionate about chocolate and delivering authentic exceptional guest service, then this is your opportunity to join our **Narellan** Cakes by Max Team as a **Part Time or Full Time** **Supervisor**

**About The Role**

In the role of **Supervisor **at Cakes by Max, a day in your life will include:

- Manage and work with the Café Manager to manage the execution of our daily operations and running of the store including store cleanliness and presentation
- Lead by example and drive our Team Members to deliver memorable guest service and experience
- Ensure all Cakes by Max golden standards are upheld at all times
- Work with the Café Manager to assist with people related tasks including training, development and coaching
- Build morale and team spirit by fostering a work environment where Team Member input is encouraged and valued
- Prepare and serve our delicious drinks including coffees, hot chocolates and teas to the finest standard
- Prepare and serve dessert menu items that promise to tempt all taste buds to the finest standard
- Complete in-house training to keep you up to date

**About You**

To be successful in the role of **Supervisor** at Cakes by Max, you will have:

- Previous supervisor/management experience of minimum 1 year is essential
- Previous hospitality or retail experience is essential
- Exceptional customer service skills
- Ability to lead and effectively communicate with a team
- Energetic, positive and guest focused with can-do attitude
- Passion for hospitality and love the energy that the industry brings
- Enjoy creating memorable experiences for all our guests
- Driven to provide exceptional guest service at all times
- Ability to work well collaboratively as part of a team

**Why Max Brenner?**
- **Flexible working hours** to suit your lifestyle and/or study schedule
- Extensive onboarding and ongoing training provided
- Regular **Barista training** courses offered + hands on Barista training in store
- **40% employee discount** offered on all Cakes by Max and Max Brenner products (conditions apply)
- Awesome employee benefits and discounts with **Samsung, Bupa, Fitness First** and many more
- You will be provided with your own Cakes by Max apron/t-shirt
- Great progression pathways into leadership roles within Cakes by Max
- Work for a family-owned business who truly values their team members
- Vibrant and fun environment where we celebrate our people and promote from within
- Gain skills, experiences and friendships that will last a lifetime

**Job Types**: Full-time, Part-time, Permanent

**Salary**: Up to $24.87 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Location: In person