Client Advisor

3 weeks ago

Mount Barker, Australia Amplifon Full time

Join Attune, Australia's leading independent hearing healthcare provider, on a mission to enhance the quality of life for those who trust us. With over 400 clinics nationwide, we're dedicated to delivering top-tier service and personalized hearing care solutions to our valued clients. As we continue to grow, we're seeking a passionate and driven individual to join our team as a Client Advisor.

**About the Role**:
As a Client Advisor, you'll serve as the primary point of contact for our customers, ensuring their experience at our clinic is exceptional from start to finish. Your responsibilities will include:

- Building rapport with patients and providing top-notch customer service.
- Assisting with bookings, consultations, and front desk operations.
- Conducting initial hearing checks and supporting Hearing Care Professionals.
- Ensuring compliance with store administration guidelines.
- Managing sales stock levels and post-sales services.
- Overseeing clinic operations to ensure smooth functioning.

**We're searching for someone with**:

- Previous sales and clienteling experience, with a track record of meeting targets.
- A customer-centric approach and the ability to build strong client relationships.
- Excellent communication skills and attention to detail.
- A proactive attitude and willingness to support team members.
- Knowledge of luxury Australian and international brands (preferred).

**To thrive in this role, you'll need to**:

- Demonstrate proven administration skills with a focus on compliance.
- Be enthusiastic, approachable, and dedicated to delivering exceptional customer service.
- Possess strong organizational and multitasking abilities.
- Have a drive to exceed KPIs and targets.
- Hold full working rights and a valid Australian driver's license.

**In return for your hard work and dedication, we offer**:

- Competitive salary with commission opportunities.
- Discounted private health insurance and corporate benefits.
- Comprehensive training and career development opportunities.
- A day off to celebrate your birthday.
- Company-provided uniform and laundry allowance.

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