Ability Care Coordinator

4 weeks ago

Geelong, Australia Home Instead Full time

Are you looking for work where you can make a real difference in people living with disabilities to remain living independently at home? We have an exciting opportunity for an experienced Ability Care Coordinator / Care Manager who is caring and compassionate, self-motivated, energetic and is looking for a position that has variety and offers an opportunity for ongoing professional development.

Key Player - Geelong

**Posted**:8th March, 2023
- **Cut off Date**: 31st December, 2023**About this role**:

- Building relationships based on trust with prospective and existing clients and their families.
- Meet with prospective clients and their families to understand their goals and current needs, and provide and recommend solutions. Further, gain their commitment for home care services, including creating robust, personalised care plans.
- Conduct regular quality assurance visits with clients in person and/or over the phone to ensure the highest level of care is being attained while also determining any changing needs or requirements for additional services.
- Ensure our clients receive safe and high-quality care by liaising and maintaining regular contacts with our internal care team.
- Ensure that clients’ changing needs and preferences continue to be supported by working together with the clients, client families, and representatives and their CAREGivers.

**Ideally, we would like you to**:

- Preferably have qualifications and experience in care planning, identifying needs, goal setting, coordinating and managing care services within the aged, community health or social services sector
- Be an effective communicator with excellent customer service skills and demonstrated problem solving skills
- Have a strong understanding and knowledge about the NDIS and community home care
- Be highly efficient and organised with proven time management skills
- Have a valid driver’s license
- Demonstrate accurate data entry and experience in the use of MS Office.

**What we offer**:

- Great job satisfaction where you a are making a difference to people living in the community.
- A permanent full-time position.
- Comprehensive training & development learning program.
- Flexible working arrangements.
- Birthday day off paid.
- Salary packaging benefits (Novated leasing)
- Be a part of a multi-award winning and highly dynamic local organisation

**About Home Instead Geelong**:
Home Instead is a leading provider of high-quality, relationship-based in-home care for ageing adults. Home Instead Geelong was founded by Giovanni and Giselle Siano in 2018 and employs over 250 people in the local community.

We help with a range of personal and lifestyle needs while providing welcome companionship for ageing adults. Services include assistance with personal care, light household duties, meal preparation, medication reminders, and transport to appointments, shopping and social outings. Home Instead is committed to addressing the individual and national challenges of Australia’s ageing population.

Home Instead Geelong was named as Geelong’s ‘Business of the Year 2021’ and received the ‘Emerging Business (under 3 years) award in the Geelong Business Excellence Awards, a prestigious award which celebrates the achievements of businesses in the Geelong region.

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