Csr (Customer Service Representative)
2 weeks ago
_**Customer Service Representative - **This is an on site, face to face to face customer service role._
**In this role you will;**
Create a positive customer experience by greeting and engaging our valued customers
Complete rental and return transactions efficiently and accurately
Sell Hertz rental options to our valued customers
Ensure overall customer satisfaction by resolving issues
Ensure all features of the vehicles are operational when returned by renting customer.
Detail vehicles to the Hertz standard
Ferry vehicles as needed
**About You?**
To be successful in this position, our newest team member will have the following:
Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
Previous experience in customer service or sales; experience in rental industry preferred but not required
Computer literacy skills required
Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
A full and current AU driver’s licence with the ability to drive automatic vehicles.
**About the Offer?**
In return for your hard work and dedication, you will be rewarded with:
A competitive hourly rate & incentives
Opportunities for career growth and development
Full training and a company uniform
A supportive team environment
Employee Benefits and a motivating company culture
- This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets._
**Job Type**: Casual
**Salary**: $30.36 per hour
**Benefits**:
- Employee discount
Schedule:
- Public holidays
- Rotating roster
Supplemental pay types:
- Commission
- Penalty rates
**Experience**:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driver Licence (required)
Work Authorisation:
- Australia (required)
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