Hostel Receptionist

7 months ago

Melbourne, Australia Sunwoods Consulting Group Full time

We are an Apartment Hotel locates at Melbourne CBD. We are now actively looking for a full-time receptionist.
- Greet all guests and assist them with check-in and check-out
- Maintain a positive attitude and friendly demeanor
- Respond to all guest questions and requests
- Answer and forward phone calls
- Manage guest bookings and reservations
- Keep a tidy and orderly workspace
- Assist with administrative and clerical tasks as needed

Job requirements:

- 1+ years experience working in a hotel receptionist or guest services role
- High school diploma, GED, or suitable equivalent
- Proficient in Microsoft Office Suite and other necessary computer programs
- Solid written and verbal communication skills
- Fluency in English

Pay: $55,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Maternity leave
- Parental leave

Schedule:

- 8 hour shift
- Public holidays
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Performance bonus

Ability to commute/relocate:

- Melbourne City, VIC: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (preferred)

**Language**:

- Mandarin (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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