Call Centre Agent I Full Time

5 months ago


Newtown, Australia Employ Full time

$55,000 + super I 5 weeks annual leave + gifted leave
- Monday - Friday 9am - 5pm I 2 days in the Office, 3 days WFH
- Generous Salary Packaging, increasing your take home pay

A fantastic oppturnity has become available with the most highly regarded not for profit organiations in Australia. They are the only organisation in Australia dedicated to providing tailored support for young people impacted by cancer. They are a game changing organisation truly make a difference to the lives of young people and their families affected by cancer.

Join an institution that puts its people first, has an amazing supportive team environment with great benefits
- 5 weeks annual leave
- Tax-effective salary packaging - increasing your take home pay
- Flexible WFH options, 3 days WFH, 2 days in office
- Amazing office space
- Inspiring and collaborative team
- Job security in a permanent full-time role

**What the role involves**
The Supporter Care Officer is the first point of contact for supporters and prospective supporters.
- Build and maintain quality relationships with supporters (Donors) - new and existing
- Respond to a range of enquiries and providing a high level of service - change details, tax receipts and more
- Seek to retain supporters
- Follow up on lapsed donors and seek to increase donations from existing donors where possible
- Inspire supporters and grow loyalty in order to increase revenue
- Inputting donations into the database
- Address supporter needs and resolve any issues in a timely manner

**What We're’ After**
- Minimum 1 year experience in Call Centre environment
- Excellent customer service experience
- Someone with a great attitude and a willingness to learn and grow with the business
- Excellent communication skills
- Genuinely passionate about making a difference.

**Thinking about making a change and looking to be inspired day to day? Returning to work from maternity, or looking to leave a high-pressure call centre? Then we want to hear from you**

If this role sounds like you please APPLY NOW


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