Appointment Coordinator

**Full time role**
Training at our EMP clinic and then work from home
Monday - Friday 8am-4pm

**About the role**:
We are looking for an enthusiastic individual to join our team as the Appointments Coordinator. This important role helps families to access services in their area with us.

Your responsibilities include:

- Handling incoming client enquiries regarding availability
- Following up on outstanding client documentation
- Booking appointments in our practice management software
- Managing our client waitlist accurately
- Contacting referrals received and booking in appointments
- Facilitating client handovers when transferring from one practitioner to another
- Answering client queries and providing them with information about PKT and the services we provide
- Liaising with the admin team on other general ad hoc tasks

**What we are looking for**:
We recruit on the philosophy of finding the best culture contributors for our team, with a focus on personality and attitude.

To be considered for the role, you must be able to demonstrate the following:

- Energetic, flexible, confident and independent
- Ability to communicate with people of all ages and backgrounds
- Understanding and respect of cultural diversity and differing abilities
- Assertive and patient communicator
- Highly motivated
- Capable of working alone
- Committed to advancing the lives of people with disabilities

**Who we are**:
At Pepper Kids Therapy, we support people with disabilities to live great lives. It is the reason we exist - we bring positivity in all that we do.

We believe that when our people love their work, the best outcomes for our participants are achieved.

**How to apply**:
**Salary**: $55,000.00 - $65,000.00 per year

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus
- Commission
- Performance bonus

Ability to commute/relocate:

- BRENDALE, QLD 4500: Reliably commute or planning to relocate before starting work (required)

Licence/Certification:

- Driver Licence (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: Hybrid remote in EIGHT MILE PLAINS, QLD 4113