![Freight Assist Australia](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
4 weeks ago
**AAbout Us**
Freight Assist Australia Pty Ltd is a family owned and operated leading bulk transport and logistics provider, specialising in general and express freight Australia-Wide. We are focused on providing a solution driven approach and maintaining an uncompromised service level to everything we do. Our core specialties spread across a range of industries including food, manufacturing, general products and dangerous goods (packaged and bulk).
**About the Role and the Team**:
As a Customer Service Officer, you will play an integral part in our Customer Service team. You will be a thinker that is familiar with processing a variety of data entry and administrative duties in a fast-paced transport office.
We are not your usual Customer Service team, we understand that every call is different and every situation requires a unique approach. We are driven by excellence and strive to achieve a high standard of service for our customers daily.
If you are looking to develop your career and customer service skills, this position within the FAA family is the perfect role for you.
**You will be responsible for**:
- Providing customer service and resolution to customer queries
- Data entry (customer pick ups & consignment notes)
- Time slot bookings
- Creating onforwarding manifests
- Accurate pallet reporting
- Assisting other team members and departments as required
- Liaising with drivers and fleet team to retrieve outcomes for customers within a timely manner
- Liaising with internal and external stakeholders, including FAA depots nationally
**Experience and Skills**:
- Good communication skills (verbal & written)
- Teamwork skills (effectively working with others)
- Ability to provide customer service support
- Strong administration and learning skills
- Positive attitude, reliable and efficient
- Ability to work autonomously as well as within a team
- Ability to work in a fast-paced environment
- High level of accuracy and attention to detail
- Positive mind-set to learning & personal development
- Efficient time management, planning, and organisational skills
- Problem-solving using resources and teamwork
- Previous experience within a road transport environment is required
- High level of data entry experience
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Application Question(s):
- What is your salary expectation?
- What is your notice period?
**Experience**:
- Customer service: 1 year (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
We have other current jobs related to this field that you can find below
-
Customer Service Officer
3 days ago
Carole Park, Queensland, Australia Freight Assist Australia Full timeAAbout UsFreight Assist Australia Pty Ltd is a family owned and operated leading bulk transport and logistics provider, specialising in general and express freight Australia-Wide. We are focused on providing a solution driven approach and maintaining an uncompromised service level to everything we do. Our core specialties spread across a range of industries...
-
Customer Service Officer
2 months ago
Carole Park, Australia New Start Full time**Join an iconic Wesfarmers business, leaders in industrial & safety supplies**: - **Great employee benefits with ongoing training & career development**: - **Monday to Friday full-time role, with a friendly & supportive team in Brisbane** we are looking for a dynamic **Customer Care Consultant** to join our high performing inbound Export team based in...
-
Customer Service Manager
5 days ago
Carole Park, Australia Apprise Consulting Pty Ltd Full timePrimary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia’s leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia’s leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price....
-
Customer Service Manager
4 days ago
Carole Park, Australia Primary Metals and Alloys Full timePrimary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia’s leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia’s leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price....
-
Customer Service Manager
3 days ago
Carole Park, Queensland, Australia Apprise Consulting Pty Ltd Full timePrimary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia's leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia's leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price....
-
Customer Service Manager
3 days ago
Carole Park, Queensland, Australia Apprise Consulting Pty Ltd Full timePrimary Metals and Alloys, a family-owned company established in 1998 in Archerfield, Brisbane, is Australia's leading supplier of copper, brass, stainless steel and aluminum. We work closely with Australia's leading companies to guarantee that all of our metal used in their production is of the highest quality, delivered on time and for the right price....
-
15673i Customer Service Administrator
2 weeks ago
Carole Park, Australia Top Office Group Full timeWe are urgently seeking an experienced customer service administrator for a temporary 4-6 week full time assignment within a business based in Carole Park. **In this role you will be responsible for**: - Providing high levels of quality customer service and response to customer queries, requests for information, actions and orders - Providing a friendly,...
-
15673i Customer Service Administrator
3 days ago
Carole Park, Queensland, Australia Top Office Group Full timeWe are urgently seeking an experienced customer service administrator for a temporary 4-6 week full time assignment within a business based in Carole Park.In this role you will be responsible for:Providing high levels of quality customer service and response to customer queries, requests for information, actions and orders Providing a friendly, personalised...
-
Customer Service Consultant
3 weeks ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
1 week ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
1 month ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
2 weeks ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
3 days ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
2 months ago
Carole Park, Australia New Start Full timeWe are looking for an enthusiastic customer Service Specialist to join our team based in **Carole Park (Brisbane QLD)** to provide an exceptional level of service to our growing customer base. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the...
-
Customer Service Officer
4 days ago
Kings Park, Australia Pirtek Australia Full time**_The Company_** Pirtek, a proudly 100% privately owned Australian company with over 43 years in the business, is an international success story specialising in mobile "on site" service and replacement of hydraulic and industrial hose and fittings. Utilising a franchise business system as our service and delivery model, we are experiencing continued growth...
-
Inbound Customer Service Consultant
2 months ago
Carole Park, Australia New Start Full timeWe are looking for an enthusiastic **Customer Care Consultant** to join our team based in **Carole Park QLD** to provide an exceptional level of service to our growing customer base. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination...
-
Inbound Customer Service Consultant
2 months ago
Carole Park, Australia New Start Full timeWe are looking for an enthusiastic **Customer Care Consultant** to join our team based in **Carole Park QLD** to provide an exceptional level of service to our growing customer base. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination...
-
Customer Service Consultant
2 months ago
Carole Park, Australia New Start Full timeWe are currently hiring an experienced **Customer Care Consultant** for to work at our **Carole Park QLD)** site **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities include, but not limited to**: - Inform...
-
Customer Service Officer
2 months ago
Noble Park, Australia Nationwide Group Full time**Customer Service and Dispatch Officer - Inbound Call Centre Support** **We are currently seeking Customer Service & Dispatch Officers in our Noble Park Office** - 2 weeks induction and training, - Full time position - Hybrid model - Flexible Working Arrangements - Onsite secure parking - Access to onsite Gym **Who we are** Nationwide Group (NWG) is the...
-
Customer Service Consultant
2 weeks ago
Carole Park, Australia New Start Full timeWe are currently hiring an experienced **Customer Care Consultant** for to work at our **Carole Park QLD)** site **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d) of the Anti-discrimination act)** **Your key responsibilities include, but not limited to**: - Inform...