Residential Manager

**The hard work is done for you**:

- ** Supportive General Manager and strong Head Office support**:

- ** Outstanding organisation with plenty of opportunities**:

- ** State of the art technology**

Signature Care presents an exciting opportunity to shape the service delivery of aged care into the future during a period of significant change.

**About the Company**:
Signature Care is a family owned and run aged care provider with a holistic focus on community, individual well-being, and a culture of respect and dignity. We have been caring for families for over three decades, and are proud of the unique residences offered to the community.

**About the Role**:
Our current Residential Manager is unfortunately moving interstate. We are seeking an experienced Residential Manager to work closely with our GM Operations to continue to manage and nurture our fully established, fabulous, state of the art 144 bed aged care residence based in Narangba.

This key leadership role involves motivating and developing teams within a welcoming and warm residential home environment that is valued by the local community. You will manage or oversee all aspects of the day to day operations of the home including clinical, administration, financial, hospitality, maintenance and lifestyle and continue to forge strong relationships with residents and families.

This is very rewarding role, you will be surrounded by a team of experienced clinical carers and passionate nursing staff who will thrive working underneath your strong motivational leadership. You will also have close access to your GM Operations and support from our Support Services area.

With a passion for resident care and delivering high standards of customer-focused service, you will have exceptional communication skills and have the ability to work in a fast-paced environment. You will bring a capacity to lead and inspire a team of clinical professionals and care workers and act as a passionate mentor to your team.

You will be responsible for managing the daily operations of the residence and your strong business acumen and keen attention to detail, will ensure you can handle all the financial aspects of this role with confidence. You can demonstrate your wealth of knowledge and experience in handling the accreditation process, ACFI evaluations and the implementation of Care Plans to improve clinical indicators and promote and ensure superior clinical care

**What we need from you**:

- Demonstrated aged care leadership/management experience, ideally a minimum of 5 years experience in managing an aged care residence
- Sound financial and budgeting skills
- Efficient time management
- Sound knowledge of accreditation standards
- Superior communication skills both written and verbal
- Technically savvy
- A collaborative, compassionate approach with an ability to create, grow and inspire your own team with a demonstrated in managing and mentoring care staff
- Proven competency in operational planning, strategic and innovative thinking, resource management, rostering and budget management
- Commitment to the aged care sector and desire to provide exceptional person-centred care to residents
- Strong community focus, with a collaborative and innovative approach
- Working knowledge of RAC accreditation standards, ACFI (Funding) and factors impacting the industry
- Knowledge and hands on experience using computers and care programs
- Passion to make a difference to our residents, families and Employees
- Current nursing registration with AHPRA

You will also have close access to your GM Operations and support from other centralised departments within this growing national organisation.

**Employee Benefits & Work Culture**:
Our vision has always been to provide high quality homes accessible and inclusive to every person, and which encourage independence and best practice in models of service and care. By maintaining an inclusive and vibrant work culture, we can also make sure we have a warm and comfortable home for our residents.

Our staff’s health and wellbeing are important to us - which is why we have developed and partnered with selected providers to offer employees a growing range of benefits to make sure they get the most out of their working and personal life. Benefits available include:

- Onsite café
- Staff room facilities
- Onsite Parking
- Exclusive staff discounts with JB Hi-Fi
- CommBank Workplace banking
- Salary sacrificing options including superannuation and novated Leasing through Enlist
- Benefits through our default superannuation fund HESTA
- Access EAP - a voluntary, confidential and free counselling service
- Immunisation (Flu and Covid) provided free at site.

**Come and join our friendly and supportive Signature Care team that offers**:

- Competitive salary
- Brand new, fully equipped residence with state-of-the-art-technology
- Supportive environment in a quality clinical framework
- Opportunities to up skill and further your career