Receptionist

3 weeks ago

Ballarat, Australia Uniting Vic.Tas Full time

**Deliver frontline service + response for all Uniting’s consumers, visitors + stakeholders**:

- **Increase your take home pay with up to $15,900 in salary packaging benefits.**:

- **Full-time, Maximum term (Parental Leave position), based in Ballarat**

**About the opportunity**:
In the Receptionist role, you will offer frontline service and response, whether through phone or in-person interactions, to consumers, visitors and stakeholders seeking access to Uniting's information and services in a busy and challenging environment.

Additionally, you will be involved in handling routine office tasks and scheduling appointments for the Intake teams and Counsellors when needed, as well as taking on various administrative responsibilities in other service areas as necessary.

Click here to view the Position Description.

**What’s on offer**:
**Full-time, Maximum term position, Parental Leave position until 31 March 2025, based in Ballarat.**

In addition to base salary plus superannuation, you’ll also receive **17.5% leave loading** and access to the full **$15,900 salary packaging benefits.**

**10% discount** on Kindergarten and Childcare at Uniting Early Learning Services.

**About you**:
You are looking to join an organisation that truly supports vulnerable Victorians and Tasmanians to improve their lives.
- Certificate in Office Administration is desirable, but not essential.
- Demonstrated experience in reception or customer service, or previous experience in office administration is essential.
- Demonstrated understanding of strategies to deal with difficult customers or clients is desirable.
- Experience working with a large organisation’s phone system and managing diversion of calls is desirable.
- Ability to undertake general financial tasks and undertake routine administrative tasks
- Ability to greet all consumers and visitors presenting at reception and incoming telephone calls, in a professional, welcoming, and prompt manner

**How to apply**:
**About Uniting**:
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.

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