Associate Product Manager

2 months ago

St Marys, Australia APAC Full time

**Job Description**:
COMPANY PROFILE:
WHO WE ARE LOOKING FOR:
To realize our long term IT objectives, we need to transform our products, experiences, processes, technology, and how we operate. We are looking for people who are passionate about modernizing ways of working and want to spread this approach within our teams and business processes.

To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the teams. This role of IT Solution Architect will optimize the deployment of team members across teams and line-manage team members to guide and develop their skills and expertise

The IT APAC team works to empower internal CNH teams across APAC with robust, user-centered capabilities that digitize and streamline business processes, improve customer experience, and help strengthen the firm’s operational maturity. As the Solution Architect, you will be responsible for leading architecture & design decisions across the different technology platforms within the IT team.

YOUR KEY RESPONSIBILITIES:

- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Upselling and cross-selling products/services to clients.
- Resolving complaints and issues efficiently and in a timely manner
- Ensuring client satisfaction.
- Functional Expert
- Business and End user advocate
- Owns and drives business value, certifies end product

YOUR KEY COMPETENCES AND QUALIFICATIONS:
Graduate / Post Graduate / MBA / Bachelors degree in business, IT, finance, accounting, economics or business administration. Degree in management, marketing, communication, or a similar field.

Certifications: (Great to have (certainly a major Plus) but not mandatory)
- Business Relationship management professional (BRMP),
- Certified Business Relationship manager (CBRM),
- Masters in Business Relationship management (MBRM)
- 12+ years of overall proven experience with business Products.
- Prior experience of working with functional IT teams (Finance / HR) in similar roles. Prior finance apps exp as product manager is a big plus.
- Strong experience and knowledge of business domains or previous experience as product owner, account manager, service manager or IT business partner in relevant industry or business segment. Experience as a relationship manager, in customer service, or a similar role.
- Well-versed knowledge of software development lifecycle, and testing methodologies, such as Agile.
- Ability to build and maintain strong client and business relationships.
- Proficiency in Microsoft Office.
- Excellent communication and interpersonal skills.
- Good conflict resolution and problem-solving skills.
- Leadership and team management skills.
- Customer-oriented.

**Job Requirements**:
COMPANY PROFILE:
WHO WE ARE LOOKING FOR:
To realize our long term IT objectives, we need to transform our products, experiences, processes, technology, and how we operate. We are looking for people who are passionate about modernizing ways of working and want to spread this approach within our teams and business processes.

To execute this transformation, we need people who take the lead in defining standards and guardrails of working and developing expertise within the teams. This role of IT Solution Architect will optimize the deployment of team members across teams and line-manage team members to guide and develop their skills and expertise

The IT APAC team works to empower internal CNH teams across APAC with robust, user-centered capabilities that digitize and streamline business processes, improve customer experience, and help strengthen the firm’s operational maturity. As the Solution Architect, you will be responsible for leading architecture & design decisions across the different technology platforms within the IT team.

YOUR KEY RESPONSIBILITIES:

- Maintaining a deep knowledge of company products and services.
- Building and maintaining strong relationships with prospective and existing clients.
- Researching and pursuing new business opportunities.
- Identifying clients' needs and requirements and proposing suitable solutions.
- Providing clients with comprehensive product/service consultations and guiding their decision-making process.
- Upselling and cross-selling products/services to clients.
- Resolving complaints and issues efficiently and in a timely manner
- Ensuring client satisfaction.
- Functional Expert
- Business and End user advocate
- Owns and drives business value, certifies end product

YOUR KEY COMPETENCES AND QUALIFICATIONS:
Graduate / Post Graduate / MBA / Bachelors degree in business, IT, finance, accounting, eco

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