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Food and Beverage Attendant

4 months ago

Mascot, Australia Qantas Lounges by Accor Full time

At Qantas Lounges by Accor, we provide a team environment that is supportive and trusting at all levels and our people are encouraged to work collaboratively. We are seeking highly motivated Part Time & Casual Food and Beverage Attendants

In return for your commitment, we will provide:

- guaranteed weekly hours
- fully laundered uniforms
- fantastic career and training opportunities
- excellent working conditions
- hotel discounts worldwide
- access to staff duty free store

Key duties of this role include, but are not limited to the following:

- Ensure accuracy whilst ordering and delivering food and beverage orders.
- Clear and reset tables as well as ensuring service areas are clean and tidy.
- Maintain standards of hygiene for food handling and presentation in line with expected outcomes.
- Liaise with the Kitchen on special requests or delayed meals.
- Explain the menu to guests, assisting those with special dietary needs or preferences as well as provide suitable assistance when recommending beverages.
- Promote a safe workplace by recognising hazards and promoting general WHS practises.

Whilst technical experience is of important to us, to be considered for the role you will have:

- A friendly, customer focused attitude with the strive to provide total customer satisfaction.
- Initiative to ensure that interactions with our customers are positive, intuitive and efficient.
- Responsible Service of Alcohol (RSA) Certification.
- Previous customer service or hospitality experience.
- Confidence in liaising with various internal and external clients.
- A high standard of grooming and personal presentation.
- The ability and flexibility to work various rostered shifts, including early mornings, late evenings and on weekends.

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: $22.50 - $28.50 per hour

**Benefits**:

- Employee discount
- Free drinks
- Free food
- Referral program

Schedule:

- 8 hour shift
- Evening shift
- Flexible hours
- Morning shift
- Overtime
- Public holidays
- Rotating roster
- Shift work
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates

COVID-19 considerations:
As we are based in the aiport, masks will be required at all times.

Licence/Certification:

- RSA (preferred)