Welfare Officer

Management & Training Corporation is a global leader in the corrections, detention, training and education sectors operating 23 Job Corps centres, 21 correctional facilities, 5 detention centres, 11 prison and detention medical departments and 2 workforce development sites worldwide.

Our Vision is to be a leader in social impact by transforming lives and strengthening communities. We are proud of the incredible work our +11,000 employees do providing support, giving hope, and providing opportunities for a better life.

We promote a culture of Safety, Respect and Dignity. MTC instils the BIONIC (Believe It Or Not I Care) philosophy in all our centres. BIONIC means promoting a caring culture for change based upon safety, respect and dignity.

BIONIC drives every interaction between employees and those detained at MTC facilities. This allows our inmates/transferees to feel heard, appreciated and treated with the utmost respect and in a culturally appropriate way. Our aim is to improve relationships and reduce stressors for inmates/transferees, so they feel cared for.

We are seeking Welfare Officers to join our team at the Nauru Regional Processing Centre. Working a four (4) weeks on and four (4) weeks off roster, six (6) month fixed term contracts will be available.

**About the Role**

In your role as Welfare Officer, you will be responsible for delivering case management services, information and referral to support the wellbeing and care of Transferees.

**General Duties include but are not limited to**:

- develop and review Individual Management Plans (IMP) in collaboration with Transferee’s to meet their needs and goals
- work collaboratively with stakeholders and the welfare team to engage Transferees in activities
- report any concerns regarding Transferee welfare to the Welfare and Community Services Supervisor
- maintain accurate case notes and record keeping
- meet regularly with Transferees to assess needs and provide psycho-social support
- build & maintain a productive working relationship with team members, Transferees and stakeholders
- assist and support Transferees with matters affecting their welfare, behaviour and routines
- attend regular training and refresher sessions to maintain skills and qualifications
- build & maintain a productive working relationship with team members and stakeholders.
- attending regular training and refresher sessions to maintain skills and qualifications including but not limited to cultural awareness, mental health, CPR and first aid.

**To be successful in this role you will**:

- experience working with complex clients delivering case management services
- understanding of trauma informed practice
- high level of emotional intelligence and resiliency
- adept at conflict resolution and de-escalation techniques
- experience working cross-culturally
- ability to identify risks and provide early intervention strategies
- be willing and able to undertake induction training, working and living in a hot tropical environment on Nauru
- be socially responsible with the highest standards of personal honesty and integrity
- be flexible and adaptable approach to varied working situations
- ability to work successfully as part of a multi-disciplinary team
- proven right to work in Australia
- willingness to undertake a National Criminal History Check
- current Working with Children Card
- current First Aid Certificate
- evidence that you are vaccinated against COVID-19 (double vaccinated) plus one booster with a vaccine recognised in Australia.