Team Leader of Engagement

3 days ago

South Melbourne, Australia Melbourne City Mission Full time

**About the Opportunity**:
The Team Leader of Engagement is a key member of the Living Learning team, their role is to supervise and lead the Engagement team comprising of approximately six Key Workers. The Team Leader supports the Engagement team, as part of a multidisciplinary support team, to keep Living Learning students engaged with their education at Hester Hornbrook Academy (HHA) or to assist them to transition to other positive pathways. This includes providing referral support for students to address barriers they are facing to engaging in and achieving their education. The Engagement team, including the Team Leader, are often working in different MCM and HHA work sites, providing outreach support, and working in the community.

**About you**:
We are looking for someone who can:

- Provide high quality leadership of the Living Learning Engagement Team, including regular supervision, coaching and direction.
- Maintain a positive workplace culture guided by MCM’s Healing Oriented Framework and MCM Values.
- In collaboration with the Operations Manager, oversee the recruitment, induction and development of employees.
- Support the Engagement team to engage with program participants and advocate on their behalf with other agencies to ensure access and delivery of services.
- Maintain and develop positive and effective partnerships with relevant sector organisational partners.
- Complete regular reporting, information and data collection, and quality improvement activities including updating procedures and manuals.

**Benefits of working with MCM include**:

- Diverse and inclusive organisation
- Attractive Salary Packaging benefits
- Supportive learning and development environment
- Culture of continuous improvement

**Essential**:

- Tertiary qualifications in youth work, social work, mental health or other related fields.
- At least 2 years’ experience of staff leadership, supervision and coaching in a complex service delivery environment.
- Demonstrated experience in developing and delivering trauma-informed programs and services for young people at risk or experiencing disengagement from education.
- An extensive understanding of the youth service system with knowledge of patterns, trends and systemic issues.
- Strong ability to build and maintain positive relationships, including problem solving and communicating with people of diverse backgrounds and abilities.
- Demonstrated ability to develop your own capabilities and improve performance, with guidance from supervisors.

**Screening Criteria**:

- National Police check
- Working with Children check
- Valid Victorian Drivers license
- Right to Work in Australia

**About MCM**:
We are a leading not for profit, purpose-driven organisation that offers a broad range of services in Early Years, Disability, Homelessness and Family Services, Palliative Care and Education.

**Our commitment to Safety**:
MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.

**Our commitment to Diversity**:
At MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion helps us to attract, recruit, engage and retain a team of talented people.

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