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Freight Forwarding
3 weeks ago
Reliable Freight Forwarder
- Accomodating and flexible team member
- Salary Up to $80,000- $90,000 + Super
**Your new company**
This company takes great pleasure in providing outstanding customer service and going above and beyond for all of its customers. They are interested in more than simply being freight partners; they also want to help all of their clients thrive. As a logistics provider, they are ideally situated to identify networks and synergies in an increasingly global society that will benefit all of their clients.
**Your new role**
Your job duties & responsibility include but are not limited to the following:
- Coordinating customer shipments with the origin office, whilst continuing to monitor shipments until destination delivery
- Updating clients regarding order status including delays
- Providing a personalized and customized service solution to clients
- Monitoring and reporting shipment status updates
- Developing and maintaining strong client relationships
- Updating customers on their export/import shipments
- Customer Quotations
- Utilizing CargoWise to update customer reports
**What you will need to succeed**
- 2+ years’ experience in Freight forwarding or shipping line (essential)
- Full proficiency with CargoWise
- Well-developed customer service skills
- Proven problem-solving ability
- Understanding of shipping processes relating to import shipments, both sea, and air.
- Ability to liaise with the operations department and other stakeholders
**What you'll get in return**
- A brilliant career opportunity within the freight forwarding space where you will work in a mentoring and supportive environment with a collaborative operational team.
- Your salary will be highly competitive, and you will be able to own the role at hand.
- Great team environment & culture
- Growing business in Melbourne’s West (Caroline Springs location)
- WFH options
**What you need to do now**
**Thomas Hunter** now at 0437 537 710.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion
