Night Auditor

**About us**

Holiday Inn Werribee proudly showcases the new Holiday Inn open lobby concept. Situated in the heart of the Werribee city centre, being the talk of the town for Werribee and surrounds.

The hotel occupies the top 4 floors of the mixed use 12 storey premises and boasts sweeping views right across to the You Yangs and Wyndham Harbour. The hotel offers 150 stylishly appointed guest rooms, gym, outdoor garden courtyard, all day dining in our Rosana Restaurant & Bar and versatile conference and events spaces.

**Your day to day**
- You will be responsible in coordinating and overseeing all hotel operations during the hours of 11pm to 7am with the Night Manager.
- Your principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function.
- Preparing daily reporting for hotel management, assist in reservations, room service orders and tend to any guest needs which in turn ensures they have a relaxing evening.
- Check in and check out guests providing a seamless true hospitality experience
- Ensure that our guests needs are met in a timely fashion and that our Holiday Inn brand standards are met at all times.
- We all work as one team so there will be times where you will assist with duties such as pack down and setup of our Conference and Events spaces, ensuring our public areas are spotless by vacuuming, mopping, cleaning guest toilets, making up a guest room for a late overnight arrival, early morning coffee making.

**What we need from you**
- Experience in a front office role within a hotel environment is highly desirable
- Competency using property management and point of sale systems, current or pervious Opera and Infosys experience is highly desirable
- A positive and energetic attitude with a "can do" approach meaning you're happy to roll up your sleeves and help everyone out to deliver our guests with a memorable stay
- A genuine want to be part of the hotel and join a highly motivated team who work together to flex in changing situations
- Ability to be self-motivated and a self-starter that can take the lead in any situation
- Excellent verbal and written communication skills, including full comprehension with understanding
- A current RSA Responsible Service of Alcohol certificate is desired
- Valid full time working rights to work in Australia

**What we offer**

Join our extraordinary world and experience a place where you can be yourself, share your ideas, support your personal growth and wellbeing, and be a valued member of an inspirational team.

You’ll be rewarded for your hard work with a suite of benefits that supports you and your family’s wellbeing, including:

- Paid birthday leave
- Enhanced parental leave
- Flexible work options and proactive health days
- Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG.
- In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.
- Uniform provided and dry cleaned
- Entitled to one barista coffee or tea per shift from Rosana bistro & bar
- Access to the hotel gym outside of rostered working hours
- Full onboarding training, learning and development
- Employment covered by the Hospitality Industry (General) Award 2020

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey?

Travel is a journey. We help make it a joy.

Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.