Medical Receptionist

2 months ago

Bulimba, Australia Oxford Street Medical Centre Bulimba Full time

We are seeking an experienced and passionate Medical Receptionist with a bubbly and caring personality to join our exceptional close-knit healthcare team of 7 Doctors, 4 receptionist, 2 nurses & 2 allied health. As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. If you have at least one year of experience as a Medical Receptionist with Best Practice software and possess outstanding organizational and interpersonal skills, we want to hear from you

**Your key responsibilities will include**:

- Act as the first point of contact for all phone calls and patients, ensuring a welcoming and warm first impression.
- Maintain and adhere to confidentiality requirements.
- A sound knowledge of the day-to-day operations of the front desk including booking, billing and invoicing
- Patient Triage
- Assisting patients with enquires
- Opening and Closing of clinic
- Liaising with doctors, nurses and patients
- Scanning and sending medical records
- Stocking doctors rooms
- Basic cleaning duties
- General trouble shooting skills of Telephone system, Internet, printers and other clinical equipment

**What you will bring to the role**:

- **Best Practice/Medical Director experience**:

- Reliability and flexibility
- Possess a positive and happy personality
- Accurate computer skills.
- Excellent telephone skills are necessary.
- Administration and data entry experience ideally gained within health/medical.
- A good knowledge of Medicare item numbers and billing would be preferred
- Well organized and time efficient.
- Ability to multi-task
- Possess a caring and compassionate nature with a genuine desire to assist the patients using our facility, both in person and over the phone
- Have Medical or Allied Health Reception Experience

We are constantly striving to be better in all we do and want to partner with good people who want to challenge themselves to be the best at what they do. You will be provided full administrative support from experienced medical staff.

**Job Types**: Part-time, Casual

**Salary**: $20.33 - $40.00 per hour

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Morning shift

**Experience**:

- Medical receptionist: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

Work Location: In person

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