Community Case Manager

1 week ago

Sutherland, Australia KinCare Full time

**Job Description**:
**About the role**:
You will manage a portfolio of community-based elderly customers who have been allocated home-care package funding. The main responsibilities include building relationships with customers and their families, mitigating risks, developing tailored care plans, managing budgets, staying on top of admin and coordinating care services to enhance our customers quality of life and maintain their independence. You will be inspired and motivated by making a positive difference to the families and achieving ultimate customer satisfaction.

Your strong networking and influencing skills will enable you to sign up potential new customers and build rewarding external relationships within the relevant communities, such as the St George, Bankstown, Liverpool, Shire and Illawarra areas. There is no scheduling, rostering or management of support staff in this role (we have other teams to help with that) so this is truly a customer-focused position.

You will have the ability to manage your own schedule each week and by nature this role is mostly on the road visiting customers in the community and working from home. You may be required to come into our Bella Vista head office occasionally for meetings or training.

**About you**:

- Previous case management experience especially Home-Care Packages.
- Demonstrated knowledge of the Aged Care funding model.
- A current valid driver's licence and reliable vehicle.
- Strong service coordination and organisation skills.
- Exceptional customer service, negotiation and influencing skills.
- Experience in a results driven environment.
- Excellent ability to connect with multiple stakeholders and think commercially.
- Experience using a customer database or online CRM tool.
- A clinical background (RN, allied health, social work, mental health worker etc) would be great but not essential.

**About KinCare**:
We have a 29-year track record of supporting older Australians to live independently. We’re committed to improving the quality of life and health & wellbeing for our customers through tailored in-home care services.

It’s really the people here who make it a great place to work. When you come to work for us, you can be sure that you will be inspired and challenged every day. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career. As a family-orientated company, we believe time at work and at home matters. We are all about work-life balance and flexibility.

  • Community Program Manager

    6 days ago

    Sutherland Shire, Australia NSW Department of Communities and Justice Full time

    About NSW Department of Communities and JusticeWe are a diverse team that is dedicated to making a positive impact on the lives of individuals and communities across New South Wales. Our mission is to provide innovative and effective solutions to address the complex social issues affecting our society.Job DescriptionThis role involves working as part of a...

  • Community Caseworker

    2 days ago

    Sutherland Shire Council, Australia NSW Department of Communities and Justice Full time

    Working Together for a Brighter FutureWe are seeking a Community Caseworker to join our team at the NSW Department of Communities and Justice. As a Community Caseworker, you will work closely with vulnerable children, young people, and families to provide support and guidance in times of need.Your Key ResponsibilitiesWork collaboratively with other agencies...

  • Assistant Community Manager

    2 days ago

    Sutherland Shire, Australia Smarter Communities Full time

    Fantastic opportunity to grow your career in StrataAssistant Strata Manager role with ongoing training & development provided to grow into a strata manager roleBased in Sutherland; hybrid working arrangementSupportive & collaborative team environmentWhat You Will Be DoingBuild your strata knowledge and support an assigned strata manager in all aspects of the...

  • Community Support Worker

    1 week ago

    Sutherland, Australia Acquired Brain Injury Services Full time

    **Who We Are**: Acquired Brain Injury Services has been providing support to people with Acquired Brain Injury in the community for over 30 years. We are the largest specialist ABI support service in NSW, and our knowledge and experience ensure our clients get the best supports to live their life how they choose. **Our Vision**: We embrace the unique needs...

  • Community Support Worker

    7 days ago

    Sutherland, Australia Acquired Brain Injury Services Full time

    **Who We Are**: Acquired Brain Injury Services has been providing support to people with Acquired Brain Injury in the community for over 30 years. We are the largest specialist ABI support service in NSW, and our knowledge and experience ensure our clients get the best supports to live their life how they choose. **Our Vision**: We embrace the unique needs...

  • Community Manager Role Opportunity

    2 days ago

    Sutherland Shire, Australia Smarter Communities Full time

    **Job Overview:**">We are looking for a dedicated and customer-focused individual to join our team as an Assistant Strata Manager. As a key member of our team, you will be responsible for providing exceptional support to our customers and assisting in the management of a diverse portfolio.**Responsibilities:**Provide administrative support to the strata...

  • Digital Content and Community Manager

    5 days ago

    Sutherland Shire Council, Australia Status Anxiety. Full time

    Status Anxiety, an esteemed Australian accessories brand, is looking for a Digital Content and Community Manager to join its team. As a key member of the marketing team, you will play a crucial role in driving brand awareness and sales through creative content and community engagement.Job DescriptionDevelop and implement social media strategies to engage...

  • Quality Assurance Analyst

    5 days ago

    Sutherland, Australia Pope Recruitment Pty Ltd Full time

    **Quality Assurance Analyst Needed - Sutherland, NSW** Pope Recruitment is looking for a detail-oriented Quality Assurance Analyst to join our client’s team in Sutherland, NSW. This role is perfect for someone who has a strong focus on ensuring product quality and consistency through rigorous testing and evaluation. If you have a passion for software...

  • Internal Communications Specialist

    2 weeks ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Hitting the ground running and calling upon your extensive experience in driving internal communications in large complex organisations to enhance employee engagement and the organisation's brand and reputation. - Showcasing your exceptional communication skills and proven experience implementing internal communication...

  • Internal Communications Specialist

    2 weeks ago

    Sutherland Shire, Australia Sutherland Shire Council Full time

    Things We’ll **Trust** You With: - Hitting the ground running and calling upon your extensive experience in driving internal communications in large complex organisations to enhance employee engagement and the organisation's brand and reputation. - Showcasing your exceptional communication skills and proven experience implementing internal communication...

  • Community Works Operative 4

    23 hours ago

    Sutherland Shire, Australia Highland Council Full time

    Salary: £25,242 - £28,725 per yearContract Type: PermanentPosition Type: Full TimeHours: 37 hours per weekJob DescriptionPost Title: Community Works Operative 4 (LGV)Location: BroraHours: 37 hours per weekDuration: PermanentSalary: HC03 £25,242 - £25,935 p.a (£13.12 - £13.48/hour) (without LGV)HC04 £26,224- £28,725 p.a (£13.63 - £14.93/hour) (with...

  • Service Manager

    1 week ago

    Sutherland, Australia Sunnyfield Full time

    Are you a dynamic people leader that is motivated by enriching the lives of people with a disability, driving excellence in service delivery, and is passionate in developing staff to achieve their personal best? We have an exciting opportunity for a passionate, client-centred, and innovative leader to manage our new Sutherland shared living house. Reporting...

  • Service Coordinator

    1 week ago

    Sutherland, Australia Australian Unity Full time

    **About Us**: As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and...

  • Client Service Officers

    5 days ago

    Sutherland, Australia Alexander Appointments Full time

    $39.46 per hour + Super | 35 hours per week - NSW State Government | Sutherland or Strawberry Hills Locations - ASAP Start | Estimated 3-month temp assignment, potential to extend - **$39.46 per hour + Super | 35 hours per week**: - **NSW State Government | Sutherland or Strawberry Hills Locations**: - **ASAP Start | Estimated 3-month temp assignment,...

  • Area Manager

    1 week ago

    Sutherland, Australia Early Learning Placements Full time

    Are you an experienced area manager who excels in leadership and motivating staff as well as supporting multi services? **What’s in this role for you?** - The ability to work autonomously yet gain input from your experienced team. - Opportunity to encourage your team to attend further training and development sessions. - The opportunity to work with high...

  • Services and Program Officer

    6 days ago

    Sutherland Shire, Australia NSW Department of Communities and Justice Full time

    Services and Program Officer - Talent Pool CreationSydney Metro Community Corrections,Corrective Services NSWLocations: Bankstown, Blacktown, Burwood, Campbelltown, City (Darlinghurst), Fairfield, Hornsby, Leichhardt, Liverpool, Mount Druitt, Parramatta, Penrith, St Leonards, Sutherland, and Windsor.Employment type: Talent Pool Creation - A talent pool will...

  • Building Manager

    5 days ago

    Sutherland, Australia Facilities services management Full time

    **Building Manager Gosford** Inside Outside Facility Services Sutherland Shire NSW Body Corporate & Facilities Management (Real Estate & Property) Full time **Building Manager** required for busy Facility Management company. Are you enthusiastic, self motivated and have a positive attitude? If so, this is role for you !!!! - **Inside Outside Facility...

  • Strata Manager

    2 weeks ago

    Sutherland, Australia Gough Recruitment Full time

    Leading agency in the area - Manage a tidy portfolio! - Stable work environment, Friendly Staff Our Client is an established boutique Strata Management Company in Sutherland Shire who is seeking an experienced Strata Manager to join their friendly team. With a reputation in the marketplace for providing excellent management to clients, their tenants and...

  • Service Coordinator

    2 weeks ago

    Sutherland, Australia Australian Unity Full time

    As Australia’s first member-owned wellbeing company we are dedicated to helping people thrive. We put our people first, customers, clients, partners and communities. The Home Care service program delivers in-home support services to aging clients to help them live independently, supported and empowered, within their own homes and communities. In these...

  • Analyst - Rna

    5 days ago

    Sutherland, Australia WNS Global Services Full time

    **Company Description** WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial...