Retail Supervisor

3 weeks ago

Charlestown, Australia City Beach Full time

Retail Supervisor - Charlestown

**Business Unit**:Retail**Store or Department**:Charlestown- At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear, and fashion. Our stores are a hub that connect our customers to events, influencers, and trends, allowing them to live life on their terms.**The role**:
As a **Retail Supervisor**, you will be responsible for supporting the store leadership team in overseeing the daily operations of our retail stores and supervising our store teams. In this role, you will lead from the front, providing an exceptional and memorable experience for our customers through your outstanding product knowledge, customer service and ability to offer solutions. You will also work with the Store and Assistant Store Manager to deliver on business objectives and key success indicators.

**What you'll be doing**:

- Reinforce the customer centric nature of City Beach by providing a superior customer experience for each person who walks through our store.
- Ensure our stores are open and ready to be shopped by our customers
- Managing the movement of stock to reduce shrinkage and optimise sales
- Filing and tidying the shopfloor and getting the store set up for promotions and sales.
- Work closely with the store leadership team to deliver on performance objectives set for your store with respect to the retail KSIs (Sales, People, Audit & Compliance, Visual Merchandising, Wages).
- Maintain high standards of store presentation including keeping our shopfloor and stock room neat and tidy.
- Demonstrate strong product knowledge and be able to research and describe product features and benefits.
- Recommend, select, and help locate product based on customer needs or desires.
- Run shifts as required including opening and closing the store premises, cash handling and maintaining store security.
- Provide effective leadership on days where you are required to run a shift, ensuring that all store team members receive the required feedback, support, and training. Report back to the store leadership team as required.
- Support the store leadership team by assisting with the execution of assigned tasks in line with business and departmental expectations.

**What we're looking for**:

- Minimum 1-2 years’ experience in a customer-service role.
- Experience with the operational supervision of a store highly desirable.
- A strong focus on delivering outstanding customer service.
- Be able to work in a fast-paced environment and multi-task to provide service for multiple customers.
- An energetic and enthusiastic approach to store operations and a personable approach with customers.

**The benefits**:

- You get one additional paid day off _every _month.
- We offer a 35% Team Member discount for you, your friends and family
- Gym membership and private health discounts.
- Exciting and fun brand hosted parties.
- Discounts at participating retailers via our default Superannuation Fund - REST.
- Endless succession pathways to different roles within Stores, Head Office or Distribution Centre.
- Awesome in-store competitions and sales incentives.
- Certificates and Prezzee Gift Cards to recognise years of service of Team Members.
- Dedicated team member support and development through education and fully paid Retail Operations Traineeships and our internal training program.

City Beach appreciates the value of a diverse workforce, and we are passionate about actively seeking to accommodate the unique needs of all people. We are committed to building an environment that respects, celebrates, and empowers individual differences. Above all, City Beach aims to ensure everyone is treated with dignity and respect.

  • Retail Supervisor

    4 weeks ago

    Charlestown, Australia City Beach Full time

    Retail Supervisor - Charlestown At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear,...

  • Retail Supervisor

    9 hours ago

    Charlestown, Australia City Beach Full time

    Retail Supervisor - Charlestown At City Beach, our people are at the core of what we do, both our customers and our team. All are welcome under the City Beach roof, where value is placed on individual style, teamwork, authenticity, adaptability, and a desire to exceed expectations.- We stock some of the world's biggest brands across surf, skate, streetwear,...

  • Pt Sales Assistant- Myer Charlestown

    2 weeks ago

    Charlestown, Australia French Connection Full time

    Join a Fun & Energetic team at our Myer Concession! - Work for an established international retail brand - Up to 50% off all product ranges & incentive rewards! - French Connection is an international fashion brand set out to create well-designed unique clothing and accessories that celebrates personal style. Our brand is distinguished by its design-led...

  • Assistant Manager- Charlestown

    2 weeks ago

    Charlestown, Australia Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Great benefits including paid parental leave, bonus and clothing allowance - Career opportunities in retail & office based roles across KMD Brands **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty...

  • Assistant Store Manager

    4 weeks ago

    Charlestown, Australia Pandora Full time

    We are currently seeking an organised, pro-active and results driven Assistant Store Manager to join the team in our beautiful Charlestown store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! The role The Assistant Store...

  • Assistant Store Manager

    4 weeks ago

    Charlestown, Australia Pandora Full time

    We are currently seeking an organised, pro-active and results driven Assistant Store Manager to join the team in our beautiful Charlestown store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! The role The Assistant...

  • Assistant Store Manager

    3 weeks ago

    Charlestown, Australia Pandora Full time

    We are currently seeking an organised, pro-active and results driven Assistant Store Manager to join the team in our beautiful Charlestown store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us! The role The Assistant Store...

  • Assistant Store Manager

    6 days ago

    Charlestown, New South Wales, Australia Pandora Full time

    We are currently seeking an organised, pro-active and results driven Assistant Store Manager to join the team in our beautiful Charlestown store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us The role The Assistant Store...

  • Assistant Store Manager

    3 weeks ago

    Charlestown, Australia Pandora Full time

    We are currently seeking an organised, pro-active and results driven Assistant Store Manager to join the team in our beautiful Charlestown store. If you thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world-class service, then we'd love to have you join us!   The role The...

  • Vans Assistant Store Manager

    2 weeks ago

    Charlestown, Australia VANS Full time

    **About us**: Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand with over 20 brands & 21 online platforms. Since 1966, Vans has been the original action sports shoe, footwear, and clothing company. We are grounded in youth,...

  • Vans Assistant Store Manager

    5 days ago

    Charlestown, New South Wales, Australia VANS Full time

    About us:Accent Group Limited is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand with over 20 brands & 21 online platforms.Since 1966, Vans has been the original action sports shoe, footwear, and clothing company. We are grounded in youth,...

  • Dr Martens Assistant Store Manager

    6 days ago

    Charlestown, Australia Dr Martens Full time

    **About us**: Established in 1901, Dr. Martens was recognized originally as a sturdy, durable work boot before being transformed in the 1960's, into an iconic fashion statement, synonymous with festival culture. The past six decades that have witnessed the brand's adoption by a diverse range of tribes, celebrities, musicians, and free-thinking individuals -...