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Medical Imaging Receptionist

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Rowville, Australia Imaging Associates Full time

**Imaging Associates**

Imaging Associates (IA) is a doctor-led, highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne, Gippsland, and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical and patient excellence.

**Brand New Clinic Rowville, July 2024**

We are growing Imaging Associates is opening a brand-new clinic in Rowville in late July 2024 and we are looking for a **Medical Imaging Receptionist **to come on the journey with us. Committed to providing a premium service to both our patients and referrers, this role is integral to the experience our patients have with us, along with the smooth running of our practice.

**What will you be doing?**

As the first point of contact, you’ll take great pride in the care and compassion you show to patients, along with the quality of the work you do. By drawing on your professionalism and friendly nature, you’ll put patients at ease, guiding them through their visit to the practice while contributing to the smooth operation of the practice.

You may be an experienced Medical Receptionist looking to take the next step in your career, or you may be looking for a career change and to use your transferrable customer service skills. Either way, we place a strong emphasis on the professional development of our team and will tailor a training program to develop and expand your skills.

**Key responsibilities include**
- Welcoming patients and providing them with information about their appointment
- Managing calls and patient bookings
- Responding to enquiries from patients and referrers
- Managing patient invoicing and receipting

**What are we looking for?**

We’re patient-first and it’s important to us that our patients feel personally cared for. Your caring and compassionate approach, combined with strong communication and interpersonal skills, will see you thrive in this role.

In addition, you will need to have the following skills and experience:

- Exceptional customer service skills and communication skills
- Experience working autonomously and part of a team
- Strong attention to detail and commitment to quality outcomes
- Confidence with technology
- Flexibility to work at our other sites (within local vicinity) as required
- Availability to work across a 5-day rotating roster that covers the operational hours of 8am to 6pm Monday to Friday.

**As a valued team member, you can look forward to**
- Being part of a progressive and growing business
- An experienced, passionate, and supportive team driven by providing quality and excellence in imaging services to our patients
- A tailored induction and genuine focus development to help you progress your career
- A rewarding role and the chance to make a difference in the lives of our patients
- Competitive remuneration and no weekend work

**Ready to take the next step in your career?