Practice Manager and Specialist Support Coordinator

2 weeks ago


The Gap, Australia Healthy Minds Psychologists and Behaviour Therapists Full time

**Healthy Minds clinic is located in an idyllic setting in bushland 20 minutes by car from Brisbane CBD.**

**Please provide a covering letter that briefly addresses your experience in each of the areas listed below**:
**Your Role** will be to run and develop the practice as well as pursue your own health, social work, psychology, or allied health profession to the extent you wish.

This is likely a 15 to 20 hour a week role. While some tasks can be performed remotely, face to face meetings at the clinic and in clients homes will be necessary.

Responsibilities include but are not limited to:

- Recruit suitable staff to assume the different roles including psychology, behaviour therapy, allied health, and disability support within a mental health context.
- Respond to new client enquiries.
- Coordinate staff and rosters for therapy in the clinic and behaviour therapy in clients' homes.
- Book and confirm all appointments.
- Manage the website maintenance using contractors.
- Market the clinic to appropriate contacts.
- Develop budgets.
- Update and maintain financial controls (P&L, cash flow) using a bookkeeper.
- Implement client information management software using consultant as necessary.
- Maintain and where necessary develop practice policies and processes.
- Pay invoices and reconcile funds received (using app and/or bookkeeper).
- Serve as point of contact liaising with staff & clients - this can be managed on site and remotely.
- Ensure all NDIS reporting obligations are met.
- Help organise and coordinate special events (training, group treatment)
- It is expected that your professional practice will be pursued.
- Ensure the clinic environment is neat and Covid safe.

**You will**:

- Have a minimum of 5 years combined experience in a health related professional and business administration/practice management/development role
- Have experience working with and coordinating a team of professionals
- Possess excellent English written and verbal communication skills
- Maintain a collegial style
- Have extraordinary initiative
- Be organised and process driven
- Be client focused as a priority
- Provide ad hoc support for the principal
- Be service and development focused
- Be financially numerate - some understanding of payments, invoicing and receipting
- Develop manage and drive KPI’s for the clinic and staff
- Have a passion for mental health

**Job Types**: Full-time, Part-time, Casual
Part-time hours: 15 - 20 per week

**Salary**: $65,000.00 - $75,000.00 per year

**Benefits**:

- Professional development assistance
- Work from home

Schedule:

- Flexible hours

Supplemental pay types:

- Bonus

COVID-19 considerations:
We are a Covid safe environment. Full vaccination is a legal requirement. Checking in is mandatory. Mask wearing and distancing as indicated by regulations.

Application Question(s):

- Do you have NDIS support coordination, health, allied health, social work, psychology or related experience?

**Education**:

- Bachelor Degree (required)

**Experience**:

- Administrative experience: 2 years (required)

Licence/Certification:

- Yellow Card (preferred)

Work Authorisation:

- Australia (required)

Application Deadline: 31/03/2023
Expected Start Date: 27/03/2023


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