Retail Assistant

Balmain location
- Work Wednesday to Friday plus additional weekend shifts
- Salary packaging opportunities

**Purpose of the Retail Assistant - The Sewing Basket Balmain role**

At the Sewing Basket, we sell donated fabrics, patterns, patchwork, embroidery materials, knitting, crochet yarn, haberdashery and more, while providing employment for people with disability. Our colourful shops give donated fabrics and other products a second life, stopping them from going to landfill. We are looking for a retail assistant to work in our Balmain store on a part-time basis.

**Why Join Team Achieve?**

At Achieve Australia, we put the people we support at the centre of everything we do. As a ‘for purpose’ organisation, we're more than just a workplace. We are a community passionate about bringing inclusion to life for people with disability.

**What reasonable adjustments can we make to our recruitment process to welcome you?**

**Role Responsibilities**:

- This is a permanent part-time role to work on Wednesdays, Thursdays and Fridays, plus additional hours during the weekend or at events as needed.
- Work with a team of employees, volunteers and supported employees to ensure and promote customer satisfaction in the retail outlet.
- Assist in the day-to-day shop workflow organisation and functioning including stock presentation, measuring and labelling of stock for retail display.
- Assisting customers with point-of-sale transactions, including calculating sales totals, operating the cash register and the EFTPOS terminal.
- Performing the end of day sales tally and reconciliation and complete the necessary daily sales reports.
- Assist with the collection and handling of incoming donations & preparation for transfer to the Kincumber warehouse.
- Be helpful and active in handling customer enquiries and customer complaints.
- Assist to provide customers with the necessary support to ensure that their shopping experience is a happy and satisfying one and that the focus of employees and volunteers is directed towards achieving good outcomes for customers.
- Contribute to stock management and reordering.

**To be successful in this role, you will need**:

- Knowledge and understanding of sewing, quilting and related craft and skill activities would be highly regarded.
- Demonstrated experience in retail sales and customer service.
- Experience with point-of-sale equipment.
- Experience in a similar donation life cycle environment.
- Ability to work well with colleagues, employees and volunteers.

Achieve Australia has been supporting people with disability for 70 years. Be part of our proud tradition.

Achieve is a registered NDIS provider delivering integrated clinical, health, social, and disability services. Join us in providing exceptional support services in accommodation, community participation supported employment, and support coordination. We operate across Greater Sydney and the Northern Rivers regions in NSW.

**What Sets Us Apart**
**Our Commitment**
At Achieve, it's more than a job. Our dedicated staff make a positive difference to the people we support each day and in turn, we support our staff. We value our team in an environment where everyone can proudly be themselves. We embrace diversity, recognising the richness that different life experiences, languages, and cultures bring to our clients and to Achieve as an organisation.

**Great employee benefits**
- Salary packaging options mean you keep more of your take home pay before tax.
- Car leasing is another salary packaging option.
- Free personal and financial counselling for you and your family.
- Range of paid leave and flexible work arrangements.
- Support for a healthy lifestyle, including fitness memberships and wellness programs.
- Regular training and support to succeed in your role.
- A strong record of promoting from within.

Do you need more information?

**About Achie**ve**: click here to visit the Achieve Australia website to learn more about us.