IT Analyst

6 months ago

Melbourne, Australia Senversa Full time

Be a part of a community connected and dedicated to improving our future

Senversa is a wholly Australian employee-owned civil and environmental engineering, geospatial and digital, and broader environmental & sustainability professional services firm operating across seven locations. We are committed to and are recognised for delivering high quality advice and solutions to our clients across Australia.

We have a new opportunity for a IT Analyst to join our team. This is your opportunity to enhance and work alongside our growing and high-performing Digital Services Team.

The role will involve significant interaction with over 170 contaminated land, geosciences and engineering professionals to support and coordinate IT strategy and solutions throughout the company.

Senversa values collaboration and demonstrates this through our solutions focused approach to working with our clients. You will enjoy being a key role within integrated multi-disciplinary teams of highly skilled digital professionals, civil engineers, hydrogeologists, and contaminated land professionals to provide our clients with effective solutions.

**Our commitment to you**

Senversa is 100% employee owned, is a certified B Corporation, carbon neutral and a DCA Inclusive Workplace, recognising that we constantly strive to make a positive impact across our staff, clients, suppliers, community, and the environment.

In addition to a diverse and inclusive, fast-paced working environment, you will be part of a team that prides itself on technical excellence and our senior staff are committed to coaching and mentoring staff in a dynamic, positive, respectful, and constructive professional environment. You will benefit from sustainable professional growth whilst maintaining flexibility to achieve a work-life balance.

We pride ourselves on a culture of sustainability, corporate social responsibility, workplace diversity, flexible working conditions and equal opportunity. Feel free to have a chat to us about the numerous ways in which we are promoting this culture. Senversa is a company that lives and breathes our values and is truly committed to our people. You, along with your colleagues, will benefit from a company that is committed to a great working culture.

**So, what will you do?**

The IT Anslyst is responsible for providing exceptional leadership and drive, with the ability to;
- Monitor and troubleshoot IT issues and requests using Connectwise and other tools
- Manage and update IT assets, software, and licenses
- Perform IT cost recovery and budgeting tasks
- Review and update IT policies and procedures using Sharepoint
- Prepare and present IT monthly reports using PowerBI and supporting documentation
- Coordinate and effectively manage third party managed service providers and other external IT service providers
- Implement and maintain IT security and compliance standards aligned with ISO 27001
- Research and recommend IT solutions and best practices
- Manage and maintain our physical IT hardware, including our server infrastructure, remote desktops, and AV equipment in meeting rooms
- Assist in implementing and maintaining Microsoft Power Platform solutions

**Highly desirable professional skills you will bring to the team.**
- Bachelor’s degree in IT, Computer Science, or related field
- At least 3 years of experience as an IT Analyst, IT Support, or similar role
- Proficient in Connectwise, SharePoint, o365 and the
- Proficient in scoping and developing Power Platform solutions (e.g. Power Automate, Power Apps. PowerBI).
- Knowledgeable in IT security and compliance standards
- Understanding of best practice data architecture.
- Excellent communication, problem-solving, and analytical skills
- Ability to work independently and as part of a team
- Willingness to learn and adapt to new technologies and challenges

Don’t worry if you don’t have all of skills outlined above. If you have proven experience in some or a majority of these technical areas of practice, you will be working within a team that promotes professional development so we can assist you in acquiring skills and experience, where required.

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