Automatic Vehicle Locator

**SA Fire and Emergency Services Commission**

**Job reference**: 529667

**Location**: 5035 - KESWICK

**Job status**: Short Term Contract

**Eligibility**: Open to Everyone

**Primary Purpose**:
The **AVL Program Coordinator** is responsible for the delivery of effective AVL support services, ongoing deployment of the Automatic Vehicle Location (AVL) program across the Emergency Services Sector (ESS), and support for other projects within the Strategic Operations function. The primary responsibilities are:
**_AVL Support Services_**
- Provide AVL support services in line with the AVL Support Framework and processes.
- Manage resolution of AVL issues and problems escalated from frontline support teams across all responsible groups, including Suppliers.
- Perform problem root cause analysis for AVL issues and problems, identify trends and implement preventative actions.
- Perform other support functions for AVL, including analysis and reporting on AVL data usage trends, and make recommendations on optimisation of data plans.

**_AVL Deployment coordination_**
- Coordinate AVL scheduling for installations and de-installations in consultation with Agency contacts and the Supplier.
- Manage resolution of deployment issues escalated from the Supplier or Agencies
- Verify vehicle acceptance criteria is met, including acceptance checklists, quality criteria and data submission.
- Verify installation invoices are correct and backed by acceptance checklists and data.

**Strategic Operational Projects**
- Develop and coordinate strategic operations projects, develop plans for project rollouts, support training activities as required.
- Manage resolution of project issues, identify root cause and recommend improvements.

**Remuneration**:
ASO5
$83,273 - $92,614

**Special Conditions**:
**Enquiries**:
Kristie Cook
Strategic Operations Lead - AVL
Ph: 0436 600 298

**Application Instructions**:
Applicants are required to address the criteria outlined in the Application Guidelines document.

Applications must be submitted online.
- SAFECOM is an equal opportunity employer committed to providing a working environment that embraces and values diversity, inclusion and supports a culture of safety and respect._

**Applications close**: 08/05/2023 11:45 PM