Call Center Customer Service Representative

5 months ago


Gold Coast, Australia Minti Full time

**Responsibilities**
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets

**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree

**Salary**: From $90,000.00 per year

Schedule:

- 8 hour shift



  • Gold Coast, Australia Hudson Australia Full time

    **Great customer service opportunity to work with one of our clients in Gold Coast! If you are energetic person with great communication skills and someone who is reliable - this role might be perfect for you.** **About the role**: **Role**: Customer Service Representative **Anticipated Duration**:5 to 6 weeks **Start Date**:8_th_ October **Location**:Gold...


  • Gold Coast, Queensland, Australia Feros Care Full time

    About Us:Feros Care is a not-for-profit organisation that prioritises the well-being of our clients. We're seeking a Customer Service Representative to join our team, who can provide exceptional support in a busy environment.Key Responsibilities:Prioritise and multitask to meet client needsProvide excellent customer service in a call centre settingWork with...


  • Gold Coast, Australia Panasia Group Full time

    They will be part of the General enquiries’ Team Fresher can also apply. Contact center/call center/Telecom domain Who have previous experience in contact center/ call center environment and prior experience in Telecom domain will be added bonus Ability to commute/relocate: - (If you are not interested, please forward it to any of your friend or...


  • Gold Coast, Australia Carpet Call Qld Full time

    Exciting opportunity with another store on the way as well! Would you like to earn 75,000-95,000+ per year??PERHAPS MORE- Must have drivers license, a full time car, and a drive to succeed, 5day/ 6 day fortnight. With a history of over 40 years, we are the market leaders in our industry. We have expanded our business and grown our product range. Our state...


  • Gold Coast, Australia Carpet Call Qld Full time

    Exciting opportunity with another store on the way as well! Would you like to earn $75,000-$100,000 PERHAPS MORE- Must have drivers license, a full time car, and a drive to succeed, 5day/ 6 day fortnight. With a history of over 40 years, we are the market leaders in our industry. We have expanded our business and grown our product range. Our state of the...


  • Gold Coast, Australia Carpet Call Qld Full time

    AUSTRALIA'S LARGEST FLOORING RETAILER IS LOOKING FOR STAFF ASAP Exciting opportunity with another store on the way as well! Would you like to earn $75,000-$100,000 AND BEYOND- Must have drivers license, a full time car, and a drive to succeed, 5day/ 6 day fortnight. With a history of over 40 years, we are the market leaders in our industry. We have...


  • Gold Coast, Australia Carpet Call Qld Full time

    Exciting opportunity with another store on the way as well! Would you like to earn 75,000-95,000+ per year?? Must have drivers license, a full time car, and a drive to succeed, 5day/ 6 day fortnight. With a history of over 40 years, we are the market leaders in our industry. We have expanded our business and grown our product range. Our state of the art...


  • Gold Coast, Australia Carpet Call Qld Full time

    Exciting opportunity with another store on the way as well! Would you like to earn $75,000-$100,000 PERHAPS MORE- Must have drivers license, a full time car, and a drive to succeed, 5day/ 6 day fortnight. With a history of over 40 years, we are the market leaders in our industry. We have expanded our business and grown our product range. Our state of the...


  • Gold Coast, Queensland, Australia Probe CX Full time

    About Probe CXAt Probe CX, we are driven by a passion for excellence and a commitment to delivering exceptional service. Our team is powered by curiosity, enriched by a purpose to do better, and fueled by a desire to achieve great success.Job OpportunityWe are currently seeking a highly motivated Customer Service Representative to join our growing team in...


  • Gold Coast, Queensland, Australia Telstra Full time

    Role OverviewWe are seeking an experienced Customer Service Representative to join our team at Telstra Robina store.About the RoleThis is a casual position available, requiring flexibility to work Monday to Sunday. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, maximizing sales, and achieving...


  • Gold Coast, Queensland, Australia Telstra Full time

    Role OverviewAt Telstra, our purpose is to build a connected future for all. As a Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences.


  • Gold Coast, Australia PFD Food Services Full time

    **Located in Tweed Heads**: - **Ongoing casual position**: - **Fantastic team environment + great employee benefits** PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice company with over...


  • Gold Coast, Australia PFD Food Services Full time

    **Located in Tweed Heads**: - **Fulltime and Casual Positions Available**: - **Fantastic team environment + great employee benefits** PFD Food Services began life in 1943 amid the noise and chaos of the Melbourne Fish Markets. Expanding rapidly to meet the demand of an ever growing customer base, we are Australia’s largest family operated Foodservice...


  • Gold Coast, Queensland, Australia Telstra Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Telstra. As a Retail Sales Consultant, you will be responsible for delivering exceptional customer experiences and achieving sales targets in a fast-paced retail environment.Key ResponsibilitiesProvide quality customer service to all...


  • Gold Coast, Australia Hudson Australia Full time

    Our Client is a renowned supplier of personal alarms for the elderly, committed to enhancing the safety and well-being of our valued customers. Now, we're on the lookout for dedicated individuals to join our team and make a difference in the lives of others. **Responsibilities**: - As part of our customer-centric approach, you will handle inbound calls,...


  • Gold Coast, Australia PFD Food Services Full time

    $29.01+ OT, loadings and allowances (where applicable) - Discounted food, travel, movie tickets, entertainment, gym memberships + more - Employee Education Assistance to further develop your career - Casual and FT position available There are **regular** customer service roles, and there are **customer service** roles with a team like us where the size of...


  • Gold Coast, Australia Shred-X Full time

    Shred-X is a fast paced and growing company committed to exceptional customer service and the development of innovative and sustainable practices. We are seeking a person with a high standard of customer service excellence who is committed to servicing existing clients and building relationships with our new clients. You will be joining a team re-known for...


  • Gold Coast, Queensland, Australia Pirtek Full time

    Company Overview:Pirtek Gold Coast is a leading specialist in the replacement and repair of hydraulic and industrial hoses, seeking a skilled Mobile Service Technician to join their team.Salary:The successful candidate will receive negotiable above award wages, ensuring a competitive salary package.Job Description:This full-time role as a Mobile Field...


  • Gold Coast, Queensland, Australia Telstra Full time

    We are seeking an experienced Customer Service Representative to join our team in a retail sales environment.About the RoleThis is an exciting opportunity for a motivated individual to work as a Customer Service & Sales Consultant at Telstra Robina. As a key member of our team, you will be responsible for providing exceptional customer service and sales...

  • Sales Representative

    6 months ago


    Gold Coast, Australia Vendito Consulting Full time

    Sector- Building Products - Job type- Full Time - Contact- 0481 611 527- Location- Gold Coast - Salary- 75000k/year - 90000k/year - Reference This company is an Australian owned Electrical Wholesaler. Regarded as the leading independent, our people strive to provide the highest level of customer service possible. Our Branch on the Gold Coast has a new...