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Administration / Receptionist / Ward Clerk

2 months ago

Southport, Australia Ramsay Health Care Full time

**Casual Position**:

- **Flexible working arrangements to best match your work/life balance**:

- **Learn and grow with us, we offer assistance and support for professional development**

**About The Role**

As our Southport Private Hospital Administration Ward Clerk, You will be responsible for all administrative duties within the Emergency Department and undertake all identified tasks and responsibilities to meet the needs of our patients.

Duties will include, but are not limited to:

- Providing comprehensive customer focused service to all aspects of the Emergency Department,
- Ensuring Reception and waiting areas are maintained to a high standard of presentation,
- Attend to the telephones in a timely, proficient and friendly manner and be able to determine who the appropriate recipient of calls will be,
- Attending to the Reception desk, directing visitors and providing timely and accurate information in response to queries by patients and visitors,
- Accurately admitting and discharging patients in accordance with hospital/department policies and procedures,
- Processing of Medical bills for services.

**Qualifications & Experiences**
- Certificate in Medical Terminology,
- Experience in hospital mainframes system
- Previous health services experience working in a doctors, specialists or hospital environment will be highly regarded
- Proven problem-solving ability
- Strong customer service skills
- Able to complete tasks within designated timeframes
- Ability to work under pressure and multi-task
- Strong computer skills with a clear understanding of MS Office suite
- Experience in medical billing
- Experience with health funds and contract interpretations
- Flexibility to cover 24/7 rostering

**Remunerations**

Hourly rate range will be dependent on experience and qualification levels + superannuation

***Why Choose a Ramsay Career**

***The Southport Private Hospital provides comprehensive mental health services to the Gold Coast and wider community.

Our mental health service offers inpatient programs for youths (from 16 years of age) and adults requiring treatment for mood, anxiety, personalities disorders and alcohol dependency. We also offer neurostimulation services such as Transcranial Magnetic Stimulation (TMS) and Electroconvulsive Therapy (ECT) should it be suitable for patients, plus a comprehensive range of day and community programs.

Benefits of Ramsay:

- **_Ramsay Employee Club_** - access deals across multiple retail & hospitality venues, and discounts across entertainment ticketing
- **_Employee Assistance Program_** - access counselling, wellbeing services, legal and financial assistance
- **_Access to Ramsay corporate discounts_** including private health insurance choices, gym memberships, discounted IT hardware and software and travel/ holiday discounts.
- Learn and grow with us, we offer assistance and support for **_professional development_**

**Requirements**:
***Everyone who joins Ramsay:

- Must be **vaccinated against Covid-19, **a vaccine approved by the Australian Technical Advisory Group on Immunisation
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases

***How to apply**

For enquiries, please contact:
Lauren Raines, Executive Assistant
- Health insurance

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