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Hospital Account Representative

4 weeks ago

Sydney, Australia Hatch Full time

** This role is at uPaged (not for Hatch)**

Hatch is supporting uPaged to find a great Hospital Account Representative to join their sales team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like uPaged.

**About the role at uPaged**

Your mission as a Hospital Account Representative will be to convert hospitals and aged care facilities who have just joined uPaged into paying customers as quickly as possible, and to ensure their service needs continue to be met.

Your remit will cover 2 main areas:
Onboarding: (50% of the role) - working with our Hospital Sales Representative to onboard new hospitals and aged care facilities by conducting remote training and in-facility demonstrations to show hospital workforce managers how to use our cool tech - how to list vacant shifts and term contracts, how to invite nurses to shifts, how to cancel shifts and applicants, how to sign off timesheets, how to give post-shift feedback and make the best use of the uPaged platform, its services and products. We want our new hospitals to ‘feel the love’ of joining the uPaged community.

Account Management: (50% of the role) - providing these customers with ongoing service, support and opportunities to increase their use of uPaged to maximise retention, cross-sell and upsell opportunities within their facility so uPaged is used by every possible department within a healthcare organisation. You will develop robust and loyal relationships with customers so our service is deeply embedded into the organisation.

**Seniority**

Junior - A role for someone with some basic skills, good motivation and ability to learn. Typically less than 2 years of experience is required.

**Core Responsibilities**
- Purchasing and Vendor Management - Manage suppliers by negotiating contracts, controlling costs, reducing risks, and ensuring business needs are met
- Sales Team Enablement - Identify opportunities to enhance processes and resources that enable team performance and time spent with prospects or customers

**Strengths**
- Results orientation - Focuses on outcomes and the steps it takes to achieve them
- Service orientation - Actively seeks and develops strategies to help key stakeholders
- Problem solving - Identifies problems and develops logical solutions that address the problems

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like uPaged.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $50,000.00 - $120,000.00 per year

Schedule:

- Day shift

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