Assistant Store Manager

3 weeks ago

St Leonards, Australia Roll'd Full time

**Assistant Restaurant Manager**
**Roll'd is a fresh, fast and healthy Vietnamese food business that is thriving in the Australian and international food scene.**

We take pride in making fresh, fast and healthy Vietnamese food and have fun doing it

At Roll'd we are all about making memories. Our team consists of enthusiastic, hard-working and passionate people that respect one another.

It's this reason that we are the only food business awarded in the **Top 40 Best Places to Work in Australia.**

In this role, you will report directly to your Restaurant Manager, and be required to undertake the following duties:

- Assist the Store Manager with coordinating the entire Store operation, including front and back of house
- Be the embodiment of Roll'd’s brand and culture
- Deliver superior guest service and ensure absolute customer satisfaction
- Respond and resolve customer complaints efficiently
- Organise and supervise a shift
- Assist with the appraisal of all team members’ performance and provide feedback to foster a positive environment and productivity within the Store
- Oversee training and development of team members

Flexibility with working hours will be required, due to the nature of the hospitality business.

**About you**

We are looking for friendly and outgoing people, who are full of energy, love to engage with people and have strong family values.

You'll also need to have a strong work ethic and be committed to delivering exceptional customer service.

To be successful in this role you would need to possess the following:
**Skills & competencies**:

- Proven experience in a restaurant or QSR environment
- Proven track record managing and motivating a team
- Analytical skills and a solid understand of business management practices and strategies
- Familiarity with Point of Sale systems, Ordering, Stocktake and Rostering system
- Excellent communication and interpersonal skills
- Ability to manage time effectively

**Experience and Qualifications**:

- Completed Year 12
- Preferably completed Hospitality Qualifications
- Food Safety Handling Certification (preferred)
- 1+ years prior experience working as a leader within a restaurant or QSR environment

**APPLY NOW**

No recruitment agencies please

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