Design Manager

2 weeks ago


Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD
- **Join one of Australia’s largest design teams as a Design Manager**:

- **We value design and ensure it’s at the forefront of our decision-making process**:

- **Our design ambition is simple: design and launch experiences that inform, empower and delight customers and colleagues**

**As a Design Manager, you will**:

- Be part of the Design team leading a team of designers
- Lead the design across the domain for creating the best way to let users interact with products and services, in terms of both overall flow and at the level of individual design elements
- Ensure human-centred design (HCD) techniques are applied when creating best in class, usable and inclusive designs for products, services and features to achieve NABs strategic ambition of improving our customer and colleague experience
- Prioritisation, resource planning and recruitment responsibility to ensure right skills aligned to achieved business outcomes
- Lead, coach and mentor others to develop skills uplift capability across the chapter
- Design accountability across complex products and services and outcomes within their team/squad and across the domain
- Deliver intended design outcomes and for ensuring design quality is met
- Make important decisions based on research and understand how this research impacts others

**What you’ll bring**:

- Extensive experience leading teams of 10 plus product designers or UX/UI designers
- An expert practitioner, with extensive experience in Experience Design, Creative or CX fields
- Demonstrated ability to partner and successfully work with multiple disciplines and complex teams and demonstrate the value of design
- Excellent working knowledge of the design process, experience design methodologies and principles
- Demonstrated in-depth experience working in Agile, using agile tools & methods
- Proven experience setting and using design processes and tools to digitise experiences including the use of Figma, Optimal Workshop and Adobe Creative Suite.
- Exceptional experience in visual and interactive design
- Mastery of Design Thinking and HCD methodologies, and a true passion for customer to advocate for human-centred design

**A diverse and inclusive workplace works better for everyone**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**NAB, invested in you**

At NAB, we believe success comes from our people. We're committed to supporting your talent and skills through your career, as you help us build a culture that affects change for our customers - and for the community too.

To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status.
- Please note unsolicited CVs from agencies will not be accepted.


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