Delivery Manager Tram

3 weeks ago

Melbourne, Australia Department of Transport and Planning Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Transport and Planning

**Salary**: $129,379 - $173,138

Occupation: Other

Reference: 1850

**Investment and Technology**

Investment and Technology is a Group within the Department of Transport and is responsible for leading investment strategy and providing commercial and information technology services to drive high performance and improved commercial outcomes for the Transport Portfolio and State.

**Future Public Transport Ticketing (FPTT)**

The Future Public Transport Ticketing (FPTT) System will ensure Victoria has a ticketing system that is fit for purpose for 15 years and beyond to meet customers’ expectations and the challenges of the transport network, while facilitating the efficient collection of fare revenues and unlocking potential benefits.

The FPTT system will replace the existing Myki system with Account Based Ticketing (ABT), where customer information is stored in a centralised back office system. ABT will enable greater travel choice for customers as well as flexibility to implement fare and policy changes quickly and to introduce new products. The FPTT system will be rolled out progressively.

**About the Role**

The Delivery workstream is responsible for ensuring the overall readiness of DTP to deliver the new ticketing solution in Victoria. This includes ensuring that DTP and the service contractor are delivering to project milestones, facilitating communications between the service providers and key stakeholders, and overseeing the on-time implementation and delivery of the ticketing solution.

The Delivery Manager (Trams) is responsible for overseeing site activities by the Contractor and facilitating any access or interface activities between the Contractor and DTP in all tram sites across the state.

The Delivery Manager (Tram) reports to the Program Manager (Tram).

**Position Outcomes**
- Engaged with operators to obtain access procedures and has facilitated the processes for the Contractor to deliver project activities on site within agreed timeframes.
- Effectively identified and responded to risks and opportunities using a system thinking approach, understanding the impact of decisions on their own work area and the project workstream.
- Managed critical site issues that impact on interface activities between the Contractor and DTP. Has managed and resolved complex interface issues, advised and escalated matters which impact the delivery of the project
- Validated all contractor activities on site, including site records and Contractor reports; has identified and managed emerging issues to ensure compliance with DTP requirements including site access, device installation and testing. ’
- Ensured the work organisation, planning and outputs required of the work area, including managing and leading more complex projects activities, are delivered effectively and on time.
- Effectively managed internal and external stakeholders to gain commitment to tram activities/outcomes; including effective site planning artefact development and adoption by key internal and external stakeholders.

To provide greater insight into the role the position description can be found here

**Qualifications and role specific requirements**

**Mandatory**:

- Public transport experience, either directly or overseeing activities of a service contractor
- Experience interacting with contractors on site and managing site issues
- Relevant experience in managing high budgeted projects.

**Desirable**:

- A relevant tertiary qualification in transportation engineering, construction management or project management is highly regarded

**Cultural Values**

At DTP, we are commited to building a safe,inclusive and high performance culture through shared actions and behaviours - aligned to our strategy and direction, that empowers our people to deliver on our goals in a constructive way.

To do this we engaged our people in a co-design process to create our own meaningful and fit-for
- purpose values. Our Cultural Values are a true reflection of what values and behaviours our people told us matter to them in the workplace and within our strategy and unique mission. We are committed to living Our Cultural Values - and these are reflected in our internal processes and all people focused programs. As part of the VPS, we also uphold the VPS values, which are reflected in the VPS Code of Conduct.

**How to Apply**

Applications should include a resume and a covering letter. Applications close 11.59pm on 04/09/2023

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