Knowledge Specialist

4 months ago

Newcastle, Australia Coal LSL Full time

Hybrid opportunity - work from home 2 days per week.
- Flexible work options available including a 9-day fortnight.
- Permanent role based in Newcastle, close to the Newcastle Transport Interchange.

**WHAT YOU'LL BE DOING**

You will:

- maintain an in-depth knowledge of Coal LSL’s legislative interpretations
- capture, create and disseminate regulatory knowledge by developing and maintaining documentation, including regulatory processes and decision libraries, ensuring usability, concise content and alignment with our assurance framework
- manage Coal LSL’s centralised regulatory knowledge database, ensuring consistency, coverage and the elimination of duplication
- collaborate with key internal stakeholders to gather data for the creation or revision of documentation
- develop and maintain documentation hierarchy, content standards, and templates
- pro-actively drive continuous improvement of Coal LSL’s regulatory clarity, including identifying knowledge or documentation gaps and preparing new or amended documentation
- collaborate with internal stakeholders, including the Community Engagement, Internal Communications and Capability Development teams, to disseminate knowledge and enhance knowledge retention.

**WHY WORK WITH US?**
As a Commonwealth Government entity, public financial corporation, custodian and regulator, we are committed to ensuring employers are compliant with applicable laws and regulations. This involves being accountable, innovative and practical in our approach to legislative compliance and risk management. By connecting employees in the black coal mining industry to their long service leave entitlements, we’re giving back life’s most precious gift: time. We are proud of the difference we make in the lives of hardworking Australians. We believe in our purpose, are focused on our strategic goals and are dedicated to building new platforms, improving how we deliver services, and strengthening industry partnerships.

What we offer:

- We’re a dedicated team of professionals who deliver meaningful, purpose driven work in a supportive and inclusive workplace culture built on values of trust, openness, respect, care and honesty.
- Our hybrid working model and compressed hours enable you to balance your career and lifestyle, giving you the time to grow, excel and do what you love.
- Located in the progressive and vibrant city of Newcastle, our contemporary workplace provides you with a space to connect and collaborate with colleagues, while also enabling you to balance work-life commitments.

**WHAT YOU'LL BRING**
To be successful in the role of Regulatory Knowledge Specialist, you will have extensive experience in developing and maintaining documents, documentation sets and/or knowledge databases. You will have strong stakeholder engagement skills, with a flexible and agile approach.

Your background will demonstrate your:

- understanding of knowledge management frameworks and methodology
- ability to learn complex concepts quickly and explain with clarity and technical accuracy, adjusting language according to the audience
- high level of attention to detail
- strong interpersonal skills, with an ability to build collaborative and productive relationships at all levels of the organisation
- excellent communication skills, with the ability to tailor written and oral styles to the relevant audience
- effective organisational skills, including the ability to manage changes to requirements and priorities within tight timeframes
- expertise developing and maintaining documentation sets, or knowledge databases, in a regulatory context (desirable).

Ideally, you will have tertiary qualification in technical writing or communication or demonstrated workplace experience.

If you meet most of the criteria above and are keen to grow in others, we would like to hear from you.

**HOW TO APPLY**

Note: Your cover letter should be no longer than 800 words.

Australian citizenship, residency or working rights is a prerequisite for this role.
- The successful applicant for this role will be required to undergo working rights checks, background checks including a police check, and other assessments as required._

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