Client Services Officer
6 months ago
About the role
The Role:
This is a great opportunity to join the Corporate Services team at ACON and assist:
- Front Of House in the provision of day-to-day operations, including client referrals, appointments, and bookings, to ensure the highest quality individual service provision to ACON clients, volunteers, and staff.
- People & Culture with the ACON volunteer base, providing administrative support in relation to on-boarding and profile maintenance, and other associated duties relating to volunteers, including recruiting, induction and training.
We are looking for someone who has:
- _An understanding of, and commitment to ACON’s communities, particularly people living with HIV/AIDS._
- _Excellent written and verbal communication skills, including conflict resolution._
- _Experience in the administration of volunteers and/or databases._
- _Experience and/or demonstrated capacity in reception and general office administration._
- _Demonstrated ability to manage multiple tasks successfully._
- _Demonstrated ability to work cooperatively as part of a team._
- _Demonstrated switchboard skills._
We are looking for an enthusiastic and motivated person with a polite, responsive, and professional interpersonal style. It’s a great opportunity if you are flexible, responsive, and organised - especially if you are passionate about community engagement and client service in ACON’s communities.
Working at ACON:
ACON provides a colourful, nurturing, and fun workplace. Our employees and volunteers are the foundation for our ongoing effectiveness and for our capacity to deliver innovative community engagement and health promotion programs and initiatives for our communities.
Location: ACON’s Sydney (Surry Hills) Office.
**Salary**: $68,802 to $72,404 pa (total remuneration package including superannuation and leave loading, based on working 4 days per week) - commensurate with skills, qualifications, and experience.
Hours: Permanent, Part-time, 4-Days a Week (_56 hours per fortnight_).
We offer a generous array of entitlements, often above the National Employment Standards (NES) including:
- Salary Packaging up to $30,000 gross up value (i.e., currently up to $15,899 tax free).
- Generous pro-rata leave entitlements - including up to an extra week of paid leave for our annual shutdown period.
- Employee Assistance Program (EAP) - access to a comprehensive counselling service free to employees.
Position Description : PD - CSO (FOH) & Volunteer Admin Assistant
- a document addressing the selection criteria; and
- your resume.
PBA2
Profession: #Administration_and_Office_Support
Sector: #Community_Engagement, #Community_Support_Services, #Health_-_General, #LGBTIQ, #Other, #Social_Enterprise
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