Family Contact Worker

6 months ago


Liverpool, Australia The Benevolent Society Full time

**Full time 12 month contract position based in Liverpool**:

- **8.30am - 5pm Mon - Fri (no overnights or weekends)**:

- ** $79k inclusive of super + $15 900 pa Salary Packaging**

**Our Organisation**

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

**About the role**

Our Fostering Young Lives (FYL) team provides children in out of home care with the opportunity to thrive. We support them, their carers and their birth parents to create a safe and secure environment so these children have a safe place to land.

As our Family Contact Worker, you will support the Case Managers by contributing to the development of case plans and support children to achieve outcomes in their case plan.

**Duties**
- Support Case Managers and other senior staff to coordinate contact visits and contact schedules, conduct contact visits and complete contact visit reports, as required and applicable to the service
- Provide transport for clients and carers, for example to appointments, school, or to contact visits, when required.
- Coordinate special events and programs such as school holiday programming, groups and Christmas parties, in consultation with the Team Leader.
- Coordinate and complete Home Safety Checks and other safety risk assessments, with the support of senior staff when required.
- Conduct home visits, when required.
- Provide care and supervision for children during meetings, training and visits.
- Advise the Child & Family Practitioner or Team Leader of any changes or concerns regarding the client, their home environment, their emotional or physical wellbeing, their services or care plan, or other risks, as soon as possible
- Document client services and client changes using technology and paper based systems in a clear, logical, understandable and timely way
- Provide other administration support for the team as required, for example, meeting records, developing correspondence.
- Document work hours, kilometres travelled, reimbursements and other employee records in the timeframes required

**Our Benefits**

We support people to live their best life. That includes you, our employee. A ‘**best life**’** is unique to everyone and can change as life changes:

- **Salary Benefits** -You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay
- **Motor Vehicle Packaging Options** - to suit your lifestyle.
- **Work/Life Balance** - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
- **Recognition and Reward** -** Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
- **Wellness** -** Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
- **Professional Development** -** We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
- **Our Reconciliation Commitment** -**First Nations employees are entitled of up to 10 days of leave for ceremonial purposes, as well as the option to be a voice on **RAP working group**, and the opportunity for cultural and professional development that supports career pathways.

**Skills and Experience**
- Cert III or IV in a welfare related field or completing your Degree in Social Work or Psychology.
- Knowledge of and at least 12 months experience working with children and families with complex needs.
- A good understanding of child protection and child development.
- Highly trustworthy with excellent interpersonal skills.
- Great communication and documentation - the evidence trail is important.
- Current drivers license (pool cars are available so you don’t need to use your own vehicle).

**Please submit your current CV and 1 page cover letter outlining your interest and suitability for the role.**

Have a question? Contact Kylie on 0403 109 810 for a friendly confidential discussion.



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