Rsc Co-ordinator

**The Role**

Coordinate activities and resources associated with the shift in order to achieve agreed objectives, optimising profitability and growth in a safe and socially acceptable manner.

This position requires a person who is a service orientated lateral thinker with a high level of interpersonal skills and the ability to work without direct supervision.

**PRIMARY DUTIES & RESPONSIBILITIES**

List in clear, concise statements what the duty is and how it is performed. Use specific verbs of action, such as ‘supervise’, ‘compile’, ;load’, ‘operate’, ‘record’ etc. Avoid ‘prepare’, ‘handle’ and ‘assist’. Ensure responsibilities for total quality management, occupational health and safety, equal employment opportunity, industrial relations and other relevant policies and legislation are included.
- Develop the competency of individual dockhands by identifying and organising the training necessary to ensure optimum effectiveness.
- Ensure that correct staffing levels are maintained in accordance with workload schedules.
- Provide feedback to individual dockhands on their performance and establish clear expectations.
- Liaise with Agency Labour Providers on a regular basis and provide feedback regarding dockhand performance.
- Coordinate daily activities to ensure that work is performed safely, efficiently and in accordance with procedures (as amended).
- Establish and maintain effective communication between Doncaster RSC & Melbourne Airport Branch.
- Ensure all Daily Reports are completed accurately and in a timely manner.
- Eliminate down time due to accident, injury, or work-related illness by ensuring the implementation and maintenance of safe working practices and procedures.
- Ensure mis-sorted freight is followed up and feedback provided to the responsible work group with the aim of zero mis-sorts.
- Conduct Toolbox meetings on a regular basis.
- Ensure all instances of service failure or loss of or damage to goods involving sorting personnel are investigated and develop and instigate remedial action to prevent recurrence.
- Liaise with customer service, sales, security and freight solutions and other persons as required to ensure that all issues are appropriately addressed.
- Participate where required in the resolution of safety issues and investigations;
- Monitor health and safety performance within area of responsibility;
- Participate where required in the resolution of safety issues;
- Review and conduct all accidents/incidents and prepare reports if appropriate;
- Review any health and safety related reports and take appropriate action;

**About Team Global Express**

**Why TGE**

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

**What we offer**
- Competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- Flexible work, including work from home
- Inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond.

**An inclusive workplace, works for everyone**

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

**Our recruitment process**

**Other things to note**
- When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
- TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.