Licensing Specialist

4 weeks ago

Macquarie Park, Australia DXC Technology Full time

DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success.

At DXC we pride ourselves on delivering excellence in everything we do.

We are seeking:
A motivated License Specialist to act as a key reference point for License Management Service (LMS) personnel on the software programs & associated product use rights supported by the individual SME.

Integral to the role is ensuring DXC maximize the revenue options available through the inclusion of all Partner discounts, incentives & funding options to achieve a fully rounded commercial view per opportunity.

We would like you to develop excellent knowledge on specific vendor software programs or vendor software themes and utilize this knowledge to disseminate information on those programs and themes out to various audiences.

What you will be doing:

- Actively work with clients to ensure timely usage reporting through monthly compliance efforts and to ensure upcoming renewals are executed and renewed with SLMS
- Responsible for monitoring vendor mailboxes and responding to client, account executive, and Partner account executive requests
- Assist with customer on boarding process
- Responsible for ensuring clients adhere to the terms of their agreement through general licensing support as well as in depth compliance reviews
- Advise clients on the best practices of their Agreement and User License Rights
- Assist clients with post sales pertaining to licensing questions, operational issues relating to reporting, including part numbers/pricing
- Establish and maintain strong channel partner relationship
- Work with partner BDMs to develop strategies to increase hosted licensing sales through the channel
- Ensure that customers, sales and internal teams are always updated with the latest news and offerings on the software vendor programs that the SME supports. The SME will ultimately be the person that is accountable for making sure that key information in relation to the vendor program(s) which they support is distributed to the various audiences listed in a timely manner

To be considered for this role, you must posses the following skills and experience:

- BS or equivalent in Business Information Systems or equivalent degree required
- Demonstrated experience in third-party software licensing domain.
- Experience & understanding of Microsoft licensing
- Extensive familiarity working within with the Microsoft Partner Network environment.
- Experience administering Azure cloud enrollments & portals.
- Ability to build & manage a variety of financial opportunity pipelines
- Understanding of Microsoft Azure technical architecture and how Datacenter/Cloud management operates would be an advantage
- Understanding of Office 365 and Dynamics 365

If you have a passion for people, excellent communication and problem solving skills and the willingness and ability to self - learn, then we would love to hear from you

Why DXC?

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

DXC Technology is dedicated to ‘putting its people first’. We offer competitive remuneration; benefits, training and career opportunities - as well as a culture that demonstrates our employees are our priority.

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognize it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

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