Customer Service Representative

6 months ago

Hobart, Australia MyState Limited Full time

Join a Supportive Team
- Be the Face of MyState
- Grow with Us - Comprehensive Training

Are you a driven and customer-focused individual with a passion for delivering exceptional service? MyState is seeking a dynamic Customer Service Representative to become the face and voice of our bank. As a key member of our retail team, you will be to first point of contact for our valued customers, assisting them with their everyday banking needs.

**A Day in the Life**:
As a vital member of our Southern Branch Network, you'll shape your promising career in finance, banking, and retail. You'll thrive as a key point of contact and connection, gaining essential knowledge while assisting customers with transactions and introducing them to MyState's banking options. Your daily work matters - not only in shaping customer experiences but also in your career journey. We're committed to your growth, providing dedicated time for learning and development. Your journey at MyState is more than a role; it's an opportunity to be part of a supportive team that wants to see you succeed.

**Here are the key skills and strengths we’re looking for**:
For success as a Customer Service Representative, effective communication is essential. If that sounds like you, a keen eye for detail and a proactive attitude towards learning will position you well for this role. To truly excel, combine your computer proficiency, numerical and literacy skills, and time management with the ability to foster customer relationships. This comprehensive skill set is the pathway to thriving within the MyState team.

**About us**

Oh hi We’re MyState. You might know us as Tasmania’s local bank, but our group also includes TPT Wealth.

Now employing over 350 people and offering products and services all around Australia, MyState Limited is growing really quickly, both in and outside of Tassie. It’s a really exciting time to join our team. We’re determined to do things in way they’ve never been done before and make a real difference in the lives of our customers.

We know we’re better when we’re in this together and only win when our people, customers and community win too.

Our strategy is bold and brave, and we’re growing really quickly. That means lots of failing, learning, and trying again. It takes energy and courage to chase the better every day. Does that sound like you? Could you be the next person we’re looking for?

MyState Limited is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment for everyone that works with us. All applicants will be considered for employment regardless of their race, religion, gender identity, sexual orientation, age, or disability.

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