Desktop Support Technician Team Leader

4 weeks ago

Ballarat, Australia Ballarat Health Services Full time

**Desktop Support Technician Team Leader**
**Full time - Permanent**
**80 hours per fortnight including a monthly ADO**
**$83,600 p.a**

**About Grampians Health**
Grampians Health was established 1st November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce and community needs, for the long term.

This partnership follows years of strong collaboration and close partnerships between the four health services. Together, we will deliver better healthcare, enhance services and advance careers, closer to home, now and into the future.

A career with Grampians Health means you are connected and are part of a team providing quality healthcare to rural and regional communities.

Our communities are diverse - as is our workforce, with expert clinical staff from across the world choosing to live and work in our beautiful region.

Grampians Health provides acute, maternity, mental health, allied health, aged care, administration and support services. This means your career will be as diverse and rewarding as you strive to be.

**About the role**

An exciting time to be joining the Grampians Health IT department in a newly created position. Reporting to the IT Service Desk manager the Team Leader will play a vital role in ensuring the desktop support team is led and motivated to provide a rapid and efficient service to users on any desktop issues.

**Key Responsibilities**
- Providing leadership and technical guidance to the Desktop team
- You have well-developed management skills in planning and scheduling, together with the ability to lead and motivate a team of specialist staff.
- Managing the recruitment of new employees and the professional development of existing employees
- Ensuring Desktop Team escalation procedures are communicated and followed.
- You are on a constant search for process improvement and ways to improve service quality
- Focussed on providing exceptional customer service

**Skills and experience**
- Tertiary Degree in Computer Science, relevant certifications, or demonstrable industry experience equivalent to the above.
- Experience in leadership
- Previous experience in a desktop support role in a medium to large organisation would be an advantage.

**Grampians Health Culture & Benefit**

At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.
- Flexible work arrangement and purchase leave opportunities
- Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
- Access to discounted health club membership
- Staff rewards and recognition programs
- 5 weeks annual leave per year

**Ballarat, Horsham, Stawell or Edenhope Campuses**

**How to apply**

Click **APPLY** or contact Jackie Martin, IT Service Desk Manager - Information Technology on 0419 387 791 or Peter Brennan, Director of Digital Health Services & Operations 0407 556 973 for a confidential discussion.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people.

**Selection Criteria**
- Essential : Have you received three doses of a COVID19 vaccine? If no, please provide further detail regarding doses received, booking dates and/or other relevant information.
- Essential : Describe what skills and qualities you have that will make you a great team leader?

  • Desktop Support Technician Team Leader

    1 week ago

    Ballarat, Victoria, Australia Ballarat Health Services Full time

    Desktop Support Technician Team LeaderFull time - Permanent80 hours per fortnight including a monthly ADO$83,600 p.aAbout Grampians HealthGrampians Health was established 1st November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable,...

  • Desktop Support Technician

    2 weeks ago

    Ballarat, Australia Peoplebank Full time

    Location: - Ballarat- Job Type: - Contract- Posted: - about 1 hour ago- Contact: - Pravin Manandhar- Discipline: - General IT - Reference: - 261472**About the Company**: This is an Australian division of a global company who are known for their strong employee focus and a Leader in their field. **About the Role**: This is an onsite role providing...

  • Is Support Technician

    1 week ago

    Ballarat, Victoria, Australia Brandt Full time

    About the RoleWe have an opportunity arising from the growth of our business for a tier two IS Support Technician to join our in-house IT team that are spread across AUS and NZ.This is a full-time, permanent role based out of our Shared Resource Office in Ballarat, Victoria.Working in collaboration with IT team, you will provide ICT support and growth of ICT...

  • Ict Operational Support Technician

    1 week ago

    Ballarat, Australia Central Highlands Water Full time

    **ICT Operational Support Technician** **Classification **Level, Central Highlands Water Enterprise Agreement **Team, unit **ICT Service Delivery **Division **ICT & Digital **Work location **Learmonth Road, Ballarat **Employment type **Full-Time Fixed-Term, -months **Position reports to **ICT Service Delivery Team Leader **Direct reports **Nil **Our...

  • Theatre Technician

    3 weeks ago

    Ballarat, Australia City of Ballarat Full time

    **Great Opportunity to join the theatre industry** ***: - **Band 2 - Band 4** ***: - **Multiple Casual Positions** *** **The Role**: Her Majesty’s Theatre in Ballarat is one of Australia’s oldest theatres and is a business unit of Ballarat City Council within the department of Arts & Tourism, a division of Community Wellbeing. Council is developing...

  • Theatre Technician

    1 week ago

    Ballarat, Victoria, Australia City of Ballarat Full time

    Great Opportunity to join the theatre industry***: - Band Band 4***: - Multiple Casual Positions***The Role:Her Majesty's Theatre in Ballarat is one of Australia's oldest theatres and is a business unit of Ballarat City Council within the department of Arts & Tourism, a division of Community Wellbeing. Council is developing attractions to provide for a...

  • Ict Operational Support Technician

    1 week ago

    Ballarat, Victoria, Australia Central Highlands Water Full time

    ICT Operational Support TechnicianClassification Level, Central Highlands Water Enterprise AgreementTeam, unit ICT Service DeliveryDivision ICT & DigitalWork location Learmonth Road, BallaratEmployment type Full-Time Fixed-Term, -monthsPosition reports to ICT Service Delivery Team LeaderDirect reports NilOur ValuesOur vision: _Fostering sustainable living,...

  • Service Technician

    1 week ago

    Ballarat, Australia ACRWORLD Full time

    Industry and turbine specific training and qualifications on offer - Electrical & Mechanical trade backgrounds encouraged to apply - Market leading compensation framework **About the Company** *** ACRWORLD is proud to partner with NORDEX for the recruitment of multiple Service Technicians as part of their strategic growth of their operations division in the...

  • Team Leader

    3 weeks ago

    Ballarat, Australia State Revenue Office Full time

    Two (2) ongoing roles in the Customer Services Branch - Ballarat - Salary $116,552 plus 11% superannuation - VPS Grade 5.2 - Based in Ballarat, with hybrid working opportunities What we offer The State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies. We aim to...

  • Team Leader

    7 days ago

    Ballarat, Australia Serco Full time

    Excellent opportunity to lead a high-performing team during a time of growth. - Support our Victorian Government agency client to deliver exceptional service to the community. - We are hiring a Team Leader for a highly regarded government organization. **About the Role** During a time of rapid growth, this is an excellent opportunity to join as Team Leader...

  • Team Leader

    1 week ago

    Ballarat, Victoria, Australia State Revenue Office Full time

    Two (2) ongoing roles in the Customer Services Branch - Ballarat Salary $116,552 plus 11% superannuation VPS Grade Based in Ballarat, with hybrid working opportunitiesWhat we offerThe State Revenue Office is the Victorian Government's revenue management agency, administering a range of taxes, duties, levies, grants and subsidies.We aim to develop our people...

  • Team Leader

    1 week ago

    Ballarat, Victoria, Australia Serco Full time

    Excellent opportunity to lead a high-performing team during a time of growth. Support our Victorian Government agency client to deliver exceptional service to the community. We are hiring a Team Leader for a highly regarded government organization.About the RoleDuring a time of rapid growth, this is an excellent opportunity to join as Team Leader where you...

  • Service Technician

    1 week ago

    Ballarat, Victoria, Australia ACRWORLD Full time

    Industry and turbine specific training and qualifications on offer Electrical & Mechanical trade backgrounds encouraged to apply Market leading compensation frameworkAbout the Company***ACRWORLD is proud to partner with NORDEX for the recruitment of multiple Service Technicians as part of their strategic growth of their operations division in the Australia....

  • Team Leader

    1 week ago

    Ballarat, Australia Uniting Vic.Tas Full time

    **Leading Community Services Organisation**: - **Salary packaging, and competitive sector remuneration**: - **Full Time, permanent position** **About the opportunity**: The **Team Leader - Family Services** leads family support workers and practitioners within an integrated team of professionals. The position is based at our Ballarat office and supports a...

  • IT Support Technician

    5 days ago

    Ballarat, Australia Microcel Full time

    **Position Details** - **Location**:Multiple Schools (7-Schools in Total) (Ballarat, Victoria) **Location** **Weekly** **Hours** Gordon Primary School 4.0 hours Lal Lal Primary School 4.0 hours Magpie Primary School 4.0 hours Mount Clear Primary School 5.1 hours Mount Egerton Primary School 4.0 hours Mount Pleasant Primary School 4.0 hours Napoleons...

  • Team Leader

    1 week ago

    Ballarat, Australia Ballarat Health Services Full time

    **Team Leader - Administration** **Home Care Packages and Linkages** **Permanent Position** **About Grampians Health** Grampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored...

  • Team Leader

    1 week ago

    Ballarat, Victoria, Australia Ballarat Health Services Full time

    Team Leader - AdministrationHome Care Packages and LinkagesPermanent PositionAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver safe, sustainable, healthcare tailored to changing workforce...

  • Team Leader

    1 week ago

    Ballarat, Australia Ballarat Health Services Full time

    **Team Leader South Adult Community Mental Health Team** **Permanent Full time** **80 hours a fortnight with a monthly ADO** Up to $20,000 incentive payments may be available to support relocation (Be reimbursed for rent, childcare, school fees, relocation costs and more). The Victorian Government has allocated funds to support rural and regional Area...

  • Team Leader

    1 week ago

    Ballarat, Victoria, Australia Ballarat Health Services Full time

    Team Leader - Intensive Recovery Administration - BallaratMental Health ServicesPermanent full time80 hours a fortnight with monthly ADOAbout Grampians HealthGrampians Health was established 1 November 2021, bringing together Edenhope and District Memorial Hospital, Stawell Regional Health, Wimmera Health Care Group and Ballarat Health Services to deliver...

  • Positive Behaviour Support Team Leader

    2 weeks ago

    Ballarat, Australia Everyday Independence Full time

    Be supported to develop or enhance your leadership skills - Champion the delivery of therapy under a social model of allied health - Be a trailblazer - help us evolve & deliver greater impacts for our participants **Positive Behaviour Support Team Leader** **Employment Term - Full Time, Ongoing** **A competitive salary package will be on offer** **Location...