Student Experience Officer

3 weeks ago


Clayton, Australia Monash University Full time

**The Opportunity**

The Student Experience Officer is responsible for delivering professional and high-quality administrative services to support the student lifecycle. This includes providing administrative services for student enquiries and advice, admission and transition, enrolment and retention, academic progress and course progression, and other tasks as needed. The role supports the Student Services team in providing specialist services to students and works closely with key stakeholders to ensure a smooth and effective service delivery.

The appointee will have a tertiary qualification in a relevant field, or completion of an advanced diploma with subsequent relevant work experience in the tertiary education sector, or an equivalent combination of relevant experience and/or education/training. Moreover, demonstrated high level organisational skills and time management practices, including the ability to set priorities, manage time, plan work to meet competing deadlines and work effectively under pressure while maintaining high accuracy and quality standards will be highly regarded.

**Be part of our story. Work with us to **#ChangeIt**.**

Monash avidly supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments more easily.

At Monash University, we are committed to being a Child Safe organisation. This position at the University will require the incumbent to hold a valid Working with Children Check.

**Enquiries**

Ms Jean Blundell-Caulfield, Student Service Manager, +61 3 9902 0134

**Position Description**

Student Experience Officer

**Closing Date**

Wednesday 7 June 2023, 11:55pm AEST

**Supporting a diverse workforce



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