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Village Manager
4 months ago
**Job no**: 496075
**Work type**: Fixed Term Contract, Full time
**Location**: Perth CBD, Inner & Western Suburbs, Northern Suburbs
**Categories**: Property & Projects, Village Manager, Administration Assistant
**ABOUT US**
Amana Living is one of the largest Aged Care providers in Western Australia and has been responding to the needs of older people and those who care for them since 1962. We offer a broad range of services, including residential care facilities, transition care programs, retirement living villages, home care, day care, respite, and dementia specific services. Together, we enable older people to maintain their individuality, providing what is needed to support a fulfilling life.
**THE ROLE**
**The Village Manager** is responsible for liaising directly with the residents within our villages, providing regular support and exceptional customer service to ensure our residents needs are being met, and providing administrative support, coordinating reports, records and resident correspondence. This role will be responsible for supporting 2 villages in Karrinyup and Duncraig.
**_ Key responsibilities:_**
- Provide a first point of contact for all village residents and their families
- Manage and monitor village budgets and Key Performance Indicators to ensure compliance
- Monitor property maintenance needs and services within the village
- Maintain an awareness of all issues which may affect the village and, if necessary, escalate as required
- Collaborate with the Resident Group and Committee to create a vibrant social community for all residents
- Ensure that the interests and needs of the Resident Group are supported through activities and services provided through the village
**ABOUT YOU**
**_ Competencies & Behaviours_**
- Exceptional customer service skills and quality standards
- Strong communication and interpersonal skills, with a proven ability to influence and collaborate with key stakeholders
- Advanced time management, organisational and problem-solving skills, with a strong record of performance managing competing priorities in a highly reactive environment
- Previous experience managing village budgets and reporting structures
- A high degree of accuracy and attention to detail
- Continuous improvement mindset with demonstrated documented implementation
- Ability to analyse problems, identify critical issues and develop strategies that lead to successful outcomes
- Ability to work independently, with mínimal supervision
**_Essential Criteria_**
- Evidence of COVID-19 and 2023 Flu vaccinations
- Ability to obtain a National Police Clearance _(within 6-months validity)_
- Completion of pre-employment health and reference checks
- Senior First Aid Certificate
- C Class Driver’s Licence
**WHAT'S ON OFFER?**
- The ability to salary package up to $18,550 per annum
- School holidays child care assistance
- Discounted private health insurance with HBF and Medibank Private
**Advertised**: 28 Jul 2023 W. Australia Standard Time
**Applications close**:
**Position Description
