Salon Coordinator

**Position Purpose**:To maintain and exceed standards of excellence in the client experience, ensuring the smooth operation and overall flow of the salon.

**Main Responsibilities**:

- Manage the rostering of all staff, ensuring adequate staffing levels to meet client demand.
- Oversee stock control and inventory management, maintaining optimal levels of products and supplies to support salon operations.
- Balance transactions at the close of business, ensuring accurate financial records and adherence to accounting procedures.
- Open and close the salon on a day-to-day basis, ensuring a welcoming and professional environment for clients and staff.
- Deliver exceptional customer service, addressing client inquiries and concerns with professionalism, empathy, and a positive attitude.
- Guide and mentor apprentices, providing training, support, and encouragement to enhance their learning and skills development.
- Coordinate and facilitate team-building meetings and activities that foster collaboration, creativity, and a harmonious team environment

**Additional Duties**:

- Fulfill other duties as required by management, department personnel, or the salon owner.

**Required Qualifications**:

- Proven experience in customer service, reception, bookings, and administrative tasks.

**Essential Skills and Competencies**:

- Effective communication: The ability to communicate clearly, concisely, and professionally, adapting communication style to suit the audience.
- Excellent attention to detail: Possessing a keen eye for detail and demonstrating strong written skills when communicating with others, both internally and externally.
- Teamwork: Willingness to collaborate effectively with colleagues, providing assistance and support as needed.
- Time management and organizational skills: Demonstrated ability to accomplish objectives effectively within the given timeframe.

**Essential Personal Attributes**:

- Professional approach: Maintaining a professional demeanor at all times.
- Confident manner: Exhibiting self-assurance and poise in interactions with clients and colleagues.
- Positive approach to change: Embracing new ideas and adapting to evolving situations with a positive mindset.

**Additional Requirements**:

- Sound knowledge of computer and POS systems (Fresha experience is ideal but not necessary)

**Job Type**: Part-time

Pay: $25.29 - $28.45 per hour

Expected hours: 24 per week

Schedule:

- Day shift

Work Authorisation:

- Australia (required)

Work Location: In person