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Hotel Service Manager Rc

5 months ago

North Sydney, Australia Affinity Migration Group Pty Ltd Full time

Job Brief:
**_VHG Hotel Services Pty Ltd (The Sebel Canberra Civic) _**
- The Sebel Canberra offers unrivalled access to the Civic CBD and beyond. A premium location puts Canberra’s business, retail and entertainment districts in walking distance. Our apartment style rooms of various configurations offer spacious living spaces where guests can relax and feel at home._
- We are looking for a Hotel Services Manager to join our team._

**Responsibilities**:

- The Hotel Services Manager will be responsible the following:_
- _The supervision of the Housekeeping Team during day-to-day operations, suggesting improvements and changes _
- _Determining work requirements and allocating duties to fellow staff _
- _Maintaining attendance records and rosters _
- _Developing cleaning standards for both guest rooms and public areas _
- _Playing a key role in providing training to Room Attendants, ensuring the rooms are presented in accordance with brand cleanliness standards _
- _A keen eye for detail and the ability to recognize reoccurring cleaning issues _
- _Proficiency in the use of cleaning equipment and chemicals, leading the team by example _
- _Conferring with fellow workers to resolve grievances _
- _Ensuring appropriate tools/equipment are provided to employees _
- _A good knowledge of hygiene requirements and safe working procedures. _
- _Ability to coordinate activities and establish effective communication with all the departments in the hotel to ensure the best outcomes for our guests _
- _Good knowledge of hotel facilities to ensure all guest's requests are met _
- _Eager to embrace the Sebel Hotel service values and bring them to life in your guest interactions. _
- The job will be full time, with hours to be worked between 9.00 am and 5.30 pm Monday to Friday._

Skills Required:

- _Qualifications in hospitality management_
- _Relevant experience in a similar sized establishment for at least 3 years_
- _Strong communication and interpersonal skills_
- _Strong organisational skills and attention to detail._
- _Ability to lead people_

Salary of UAD 70k to 85k