Night Auditor
3 months ago
Peppers Manor House, offers a touch of country glamour, set on a picturesque Southern Highlands estate and conveniently located 15 minutes from Bowral. Offering a range of hotel rooms and suites as well as Katers restaurant and the great hall where guests enjoy the warmth of the open fireplace. Colourful grounds that have been the backdrop to many weddings and corporate events surround the property where bespoke experiences create life long memories. The region has a range of experiences to enjoy during your down time. Explore the magnificent waterfalls and lookouts upon the many walking tracks, enjoy the local markets and galleries and the extensive range of cool climate wineries all at your doorstep.
Purpose
As Night Auditor, you will perform end of day accounting tasks in preparation for the next day’s trading while assisting guests with late night inquiries. When the rest of the hotel is asleep, the Night Auditor stands as the calm and composed point of contact for any situation.
Primary Responsibilities
- Take charge of the reception desk duties and manage the crucial night audit process, ensuring that nightly reports are accurate and up to date
- Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike
- Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night
- Embrace the distinctive night shifts at our hotel, spanning from 11pm to 7am
Skills & Experience
- You will be an independent worker who can take initiative and excel without constant supervision
- Prior experience in Night Audit and/or Accounts and technical know-how to efficiently handle the nightly audit of all hotel transactions is highly beneficial
- Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting and delivering memorable guest experiences
- Capable of embracing a flexible rotating schedule, including weekends and public holidays
Accor Benefits
- ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
- Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
- Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
- Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
- Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
- Worldwide Opportunities - We are a world leading hotel operator With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
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Night Auditor/receptionist
4 months ago
Sutton Forest, Australia Peppers Manor House Full timeGreets guests with a smile and make them feel welcome. - Answer the phone in a timely and friendly manner (as per the company guidelines). - Provide guests with relevant information about the property’s structure, services, local attractions and facilities. - Ensure guests understand the terms and conditions of their booking. - Maximising sales conversion...