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Patient Services Assistant

1 month ago

Cheltenham, Australia Monash Health Full time

Reference Number
- 63636
- Employment Type
- Part Time Ongoing
- Entity
- Monash Health
- Department
- General Services-Kingston Centre
- Location
- Kingston Centre, Cheltenham Vic
- Position Summary
- Permanent part-time role
- Supportive team environment

**Working in Healthcare has never been more important or meaningful**

**Our Journey**

Support Services is responsible for the provision of non-clinical services that includes food services, patient support, porters, cleaning, linen, pest control, central production kitchen, waste management, car parking, hygiene services and some retail services. We are recruiting for a Patient Services Assistant to join the team at Kingston Centre and work on South 6 and/or NW1

**Positions available**

**Position 1. Patient Services Assistant - South 6 Ward**

Thursday 8.00am - 3.30pm
- (14 hours per fortnight)_

**Position 2. Patient Services Assistant - NW 1**

Monday and Tuesday 10.30am - 6.00pm
- (28 hours per fortnight)_
- Please include in your cover letter the position of interest_

**A Day in the Life**

Working at Kingston Centre, your main focus in this role will be for the effective provision of patient services support. The position incorporates cleaning and can involve patient lifting under the direction of nursing staff. Responsibilities will include but not limited to:

- Unit cleaning
- Transfer & cleaning of equipment
- Delivery of patient meals
- Patient transfers with use of equipment; bed movers and wheelchairs.
- Use of lifting machines
- Assisting nursing staff as requested

**On a Personal Level**:

- Excellent verbal & written communication skills
- Excellent customer service skills to provide a personable approach to our patients and visitors at Monash Health.
- A proactive approach and a team player

**What you Need**:

- Certificate III Health Services Assistant (Essential)
- Previous patient services assistant experience within a healthcare setting (Desirable)
- Excellent understanding of patient identification procedures.
- Ability to comprehend and follow written instructions and procedures
- Able to undertake physical work including lifting, carrying and manual handling
- Excellent understanding of cleaning methodologies and infection control procedures
- Ability to work with a cohesive team or individually to complete daily tasks
- Basic to intermediate digital literacy

**In return we will provide**:

- A supportive environment
- A great services to the patients in our care
- For a confidential discussion and to explore the opportunity further, please call Imran Hanif on 0404 005 944._

**Monash Health is a great place to work**

Our employees enjoy a range of benefits including:

- Salary packaging options that increase your take-home pay
- A comprehensive Health and Wellbeing program
- Free flu vaccinations
- Private health insurance at discounted rates
- Health imaging services

Monash Health is the largest public health service in Victoria, employing more than 20,000 people who work across 40 locations delivering healthcare services through our five hospitals and our extensive network of rehabilitation, aged care, community health and mental health facilities.

We recognise the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and iCare values.

**How to Apply**

**Applications are only accepted that are submitted via the Monash Health online Mercury System (e-recruit).**
- Cover letter - Outlining the position of interest
- Current CV - Outlining current work experience
- Certificate III in Health Services Assistance qualification
- Covid19 vaccination certificate - Showing evidence of 3 doses