Current jobs related to Customer Banking Specialist - Sydney Northern Suburbs - Commonwealth Bank

  • Customer Banking Specialist

    1 day ago

    Eastern Suburbs, Australia CommBank Full time

    Join CommBank as a Customer Banking Specialist in our Box Hill Branch and be part of a collaborative and high-performing culture. As a key member of our Retail Banking Services team, you will deliver a seamless banking experience to our customers, providing in-depth conversations about their overall banking needs and supporting them with enquiries, account...

  • Customer Banking Specialist

    3 weeks ago

    Sydney Northern Suburbs, Australia Commonwealth Bank Full time

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster _ **Part Time Roster (25 hours per week)**: - Monday: 11.00am - 4.00pm - Tuesday: 11.00am - 4.00pm - Wednesday: 11.00am - 4.00pm - Thursday: 11.00am - 4.00pm - Friday: 11.00am - 4.00pm **Do work that matters** As the public face of...

  • Customer Banking Specialist

    1 day ago

    Northern Beaches Council, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team at CommBank. As a key member of our team, you will be responsible for delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesConduct in-depth conversations with customers to understand...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia EFinancialCareers Ltd. Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our team in North Ryde. As a key member of our Retail Banking Services team, you will be responsible for delivering exceptional customer experiences and providing expert advice on banking solutions.Key ResponsibilitiesBuild strong relationships with customers to understand...

  • Customer Banking Specialist Relief

    1 week ago

    Shire of Northern Grampians, Australia Commonwealth Bank Full time

    {"title": "Customer Banking Specialist Relief", "description": "About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic...

  • Customer Banking Specialist

    1 week ago

    Northern Beaches, Australia Commonwealth Bank Full time

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster _ **Part Time Roster (25 hours per week)**: - Monday: 11.00am - 4.00pm - Tuesday: 11.00am - 4.00pm - Wednesday: 11.00am - 4.00pm - Thursday: 11.00am - 4.00pm - Friday: 11.00am - 4.00pm **Do work that matters** As the public face of...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia CommBank Full time

    {"title": "Customer Banking Specialist", "description": "Role OverviewWe are seeking a skilled Customer Banking Specialist to join our Inverell branch team. As the public face of CommBank, you will deliver a seamless banking experience to our customers, providing expert advice and support to help them achieve their financial goals.Key ResponsibilitiesProvide...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia CommBank Full time

    {"title": "Customer Banking Specialist", "description": "Deliver Exceptional Customer ExperiencesWe are seeking a skilled Customer Banking Specialist to join our Inverell branch team. As the public face of CommBank, you will deliver a seamless banking experience to our customers, providing holistic solutions to meet their financial needs.Key...

  • Customer Banking Specialist

    1 day ago

    Sydney, New South Wales, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled Customer Banking Specialist to join our team at CommBank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and helping our customers achieve their financial goals.Key ResponsibilitiesProvide in-depth conversations with customers to...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia CommBank Full time

    {"title": "Customer Banking Specialist", "description": "Deliver Exceptional Customer ExperiencesAs a Customer Banking Specialist at CommBank, you will play a critical role in delivering a seamless banking experience to our customers. You will be responsible for having in-depth conversations with customers to understand their banking needs, providing expert...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia CommBank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist to join our team at CommBank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesCustomer Engagement: Build in-depth...

  • Customer Banking Specialist

    5 days ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Customer Banking Specialist OpportunityAbout the Role:We are seeking a highly skilled Customer Banking Specialist to join our Retail Banking Services team. As the public face of our organization, you will deliver a seamless banking experience to our customers, providing expert advice and guidance on our products and services.Key Responsibilities:Build strong...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia CommBank Full time

    {"h1": "Customer Banking Specialist Role Overview", "p": "At CommBank, we're committed to helping our customers achieve their financial goals. As a Customer Banking Specialist, you'll play a vital role in delivering exceptional customer service and providing personalized banking solutions.Your key responsibilities will include:* Building strong relationships...

  • Customer Banking Specialist

    1 day ago

    Sydney, New South Wales, Australia CommBank Full time

    About the RoleWe are seeking a Part-time Customer Banking Specialist to join our Tamworth team. This is a fixed-term contract, ending 24th April 2025.Please note that rosters are predetermined. Before applying, ensure you are available to cover the following roster.Part-time 20 hours per week:Monday to Friday: 12.15pm – 4.15pmAbout the TeamAs the public...

  • Business Banking Specialist

    6 days ago

    Northern Beaches, Australia Commonwealth Bank Full time

    Business Banking Specialist **About the Role** We are seeking a highly skilled Business Banking Specialist to join our team in Castle Hill. As a Business Banking Specialist, you will be responsible for providing exceptional service to Small Business customers by understanding their business and personal needs and assisting them with the end-to-end...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia CommBank Full time

    {"title": "Customer Banking Specialist", "description": "We are seeking a part-time Customer Banking Specialist to support our Tamworth team.Please note that rosters are predetermined. Before applying, ensure you are available to cover the following roster.Part-time 20 hours per week:Monday to Friday: 12.15pm – 4.15pmDeliver exceptional customer...

  • Customer Banking Specialist

    5 days ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Unlock Your Potential in BankingAs a Customer Banking Specialist at Commonwealth Bank of Australia, you will be the public face of our Retail Banking Services team, delivering a seamless banking experience to our customers. With a strong focus on customer service, you will have the opportunity to positively impact our customers' lives and be there for them...

  • Customer Banking Specialist

    1 week ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    About the RoleWe are seeking a skilled Customer Banking Specialist to join our team in Kempsey. As the public face of CommBank, you will deliver a seamless banking experience to our customers, providing support with their overall banking needs, including Home Loans, Business Banking & Financial Advice.Key ResponsibilitiesConduct in-depth conversations with...

  • Customer Banking Specialist Relief Officer

    2 weeks ago

    Shire Of Northern Grampians, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesDeliver in-depth...

  • Customer Banking Specialist Relief Officer

    2 weeks ago

    Shire Of Northern Grampians, Australia Commonwealth Bank Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Banking Specialist Relief to join our team at Commonwealth Bank. As a key member of our Retail Banking Services team, you will play a critical role in delivering exceptional customer experiences and providing holistic solutions to our customers.Key ResponsibilitiesProvide in-depth...

Customer Banking Specialist

4 months ago

Sydney Northern Suburbs, Australia Commonwealth Bank Full time

You are passionate about helping customers turn their financial dreams into reality
- We are a customer and community focused network of branch colleagues
- Together we can create brilliant customer experiences that matter

**Roster 20 hours per week**:

- Monday: 12pm - 4pm
- Tuesday: 12pm - 4pm
- Wednesday: 12pm - 4pm
- Thursday: 1pm - 5pm
- Friday: 12pm - 4pm

**See yourself in our team**

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.

**Do work that matters**

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with. Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

**More specifically you will**:

- Build a personal connection with customers through meaningful conversations
- Work with customers to help them use our in-branch technology and digital banking options
- Ask about and respond to customers’ transactional needs in the branch, ensuring they leave satisfied
- Complete Financial Health Checks to assess customers’ financial needs and identify any changes
- Proactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialist
- Adhere to the Bank’s processes and procedures, including accurately reconciling transactions and reviewing customers’ financial positions
- Engage with customers by participating in community events and fundraising activities
- Look out for the safety and wellbeing of your team
- Use tools to capture customer feedback, and take action to correct any service breaks and drive improvement

**We’re interested in hearing from people who**
- Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do
- Can bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needs
- Can demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
- Most importantly you’ll need to have a genuine passion for the customer and for doing the right thing to ensure we’re putting our customer’s needs first.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 25/04/2023