![EML Group](https://media.trabajo.org/img/noimg.jpg)
Team Leader
20 hours ago
Team Leader
EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows for us to continually invest in our employees ensuring a **long-term career** here at EML.
**THE OPPORTUNITY**
As part of our diverse team based in our **Melbourne, **you'll help make a positive impact on someone's life every day. You'll feel great satisfaction knowing your talent and hard work has a purpose.
The purpose of this role is to lead a high performing and customer responsive team. The position will involve supporting a team of **R&RTW** Case Managers who manage aportfolio of **0-55 week** workers compensation claims by leading and supervising day to day work activity and supporting them to deliver exceptional recovery outcomes and customer service.
The role will ensure portfolios are pro-actively and effectively managed in accordance with legislative requirements with a focus on achieving outcomes in line with scheme and internal performance measures.
This is a **permanent, full time **role based in our **Melbourne **office, with flexibility to work from home.
**YOUR RESPONSIBILITIES**
- Ensure team members achieve performance and KRA targets as set out under the BU performance framework.
- Utilise appropriate feedback to identify, oversee and foster an efficient, collaborative and effective customer-centric operating model.
- Identify and evaluate individual and organisational development needs. Deliver individual and group learning and development programs.
- Drive continuous improvement and innovation. Maintain awareness of industry developments and trends and respond effectively to changes.
- Effectively manage team resources and priorities.
- Ensuring appropriate strategies are in place to maximise performance revenue, report and use the insights.
- Oversight of team budget expenditure, if required.
**ABOUT YOU**
- Experience in a Team Leader role or equivalent within the Victorian Workers Compensation scheme preferred
- Demonstrated expertise in the management of claims
- Strong understanding of the contractual requirements and performance measures for Victorian Worksafe Agents
- Leadership skills, including team building, coaching, performance management and change management
- Experience managing and developing teams within a personal injury environment
**WHAT WE OFFER**
We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.
EML provides career opportunities and great employee benefits, including:
- A vibrant, collaborative innovative team culture
- Flexibility with opportunity to WFH when you are fully trained in your role.
- A corporate wellbeing program with discounted health insurance and gym membership
- Access to discounts at over 350 retailers through our Rewards Hub program
- Entitlement to an annual tenure and performance-based recognition reward
- Comprehensive learning and development support
- Companywide events to celebrate success.
- Quarterly Reward and Recognition Awards
- Up to 16 weeks paid parental leave, plus super
We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please.
Job ID JR2621
-
Knowledge and Process Team Leader
2 weeks ago
Melbourne Airport, Australia Team Global Express Full timeAbout the Role Team Global Express (TGE) is seeking a high calibre, experienced Knowledge & Process Team Leader to join our Service Operations team. You will have the opportunity to lead our Knowledge & Process team in order to identify, plan, design and deliver service excellence to our customers via our Service contact centres. The position is primarily...
-
Fleet Team Leader
2 weeks ago
Port Melbourne, Australia Team Global Express Full timePurpose of the Job To be successful in this position you would provide leadership and management all Refrigerated fleet activities at Team Global Express Refrigeration Melbourne. Primary Duties & Responsibilities include but not limited to: - Efficient organisation and management of all depot PUD staff and resources.- Ensure local fleet organisation and...
-
Procurement Leader – Strategic Sourcing
5 days ago
Melbourne, Victoria, Australia Team Global Express Full timeJob OverviewAs a Procurement Leader – Strategic Sourcing at Team Global Express, you will play a pivotal role in shaping subcontractor pricing strategies and driving commercial decision-making through advanced analytics. Reporting to the Head of Procurement, your responsibilities will include developing, maintaining, and optimizing subcontractor pricing...
-
Team Leader
2 weeks ago
Melbourne, Australia Melbourne Health Full time-Location: Melbourne | Northern Metropolitan Job type: Not provided Organisation: Melbourne Health Salary: Salary not specified Occupation: Medical Reference: 64179 **Team Leader** - ** Targeted Long Term Intervention Team Leader (SW3, OT3, RPN4, P3)**: - **Northern Area Mental Health Service - Hotham Street Community Team (Preston)**: **Your New...
-
Team Leader
4 weeks ago
Melbourne, Australia Real Estate Career Developer Full timeResults driven leader who knows how to motivate a team - Exceptional attention to details and the ability to streamline processes - A proven history of exceptional Property Management skills Join Our Elite Team as a Dynamic Team Leader in Melbourne's Inner North West! Are you a seasoned leader with a passion for real estate and a flair for inspiring...
-
Team Leader
4 weeks ago
Melbourne, Australia Westpac Group Full timeFull time, permanent opportunity based in 150 Collins Street Melbourne - We’ll offer competitive remuneration and a hybrid work arrangement - Challenge yourself to lead a specialised team of Credit Assessors **How will I help?** As a Team Leader you will be a key Member of the Mortgage Operations Team and your role is paramount in contributing to Westpac...
-
Team Leader
3 weeks ago
Melbourne, Australia Brightside Recruitment Full timeSenior Leadership Role - Melbourne Wide - Social Work **Organisaiton**: Brightside Recruitment is seeking a passionate individual is keen on making a difference to the lives of young people facing homelessness. Leading the way and making a real difference to at-risk young people's lives. **Role**: The Team Leader is responsible for the day-to-day...
-
Team Leader
4 weeks ago
Melbourne, Australia Westpac Group Full timeFull time, permanent opportunity based in Collins Street (Melbourne) - We’ll offer competitive remuneration and a hybrid work arrangement - Challenge yourself to lead a specialised team of Credit Assessors **How will I help?** As a Team Leader you will be a key Member of the Mortgage Operations Team and your role is paramount in contributing to Westpac...
-
Team Leader
4 weeks ago
Melbourne, Australia Brightside Recruitment Full timeAvailable immediately - Large Not for Profit Organisation - Very supportive management structure **Client** Brightside Recruitment is currently working with a large not for profit organisation that works across Victoria, providing support service within the Child and Family sector. **Role** Our client is currently looking for an experienced Team Leader...
-
Team Leader
3 weeks ago
Melbourne, Australia Superior People Recruitment Full timeWe are seeking an experienced Team Leader to oversee reception and administration staff at multiple locations across Melbourne. **We are seeking a Team Leader who can;** - Ensure 6 Star Service standards are met - Treat clients in a professional manner; and meet their needs with efficiency, competency and timeliness - Represent the client’s organisation...
-
Team Leader
3 weeks ago
Melbourne, Australia Monash Health Full timeLocation: Melbourne | Southern Metropolitan Job type: Full time Organisation: Monash Health **Salary**: Salary not specified Occupation: Education and Training, Health and Allied Health, Family Violence Workers, Medical, Nursing Reference: 57659 **About us** The South East Public Health Unit (SEPHU) is a major component of a once in a generation...
-
Team Leader
3 weeks ago
Port Melbourne, Australia Australian Task Force Pty Ltd Full timeAustralian Workforce are looking for a **Team Leader** for a company located in **This role is for the night shift.** You will be working in the chiller warehouse and cool room and your role is to ***oversee all night staff and help maintain effective stock control of all products being carried in the warehouse. Hours: Monday to Friday - 8pm to...
-
Team Leader
3 weeks ago
Melbourne, Australia Department of Families, Fairness and Housing Full time**THE ROLE** The Team Leader leads a team of Housing Services Officers to provide a range of departmental housing services and meet the holistic needs of clients. The role operates within a dynamic environment. The Team Leader must have a capacity to understand the complexities of the organisational and area context, exercise sound judgement, deliver on...
-
Team Leader
2 weeks ago
Melbourne, Australia Service Stream Full timePrimary Location Melbourne, VIC Job Description Summary Service Stream are seeking a motivated Team Leader to join our Work Order Management Center based in our Collins Street office. About the Role The Team Leader plays a vital role in leading, managing and motivating the Work Order Management Centre (WoMC) on behalf of Service Stream’s...
-
Team Leader
2 weeks ago
Melbourne, Australia Probe CX Full time**About the Role** We have an exciting opportunity for a passionate leader to coach, manage, and support a small team of Customer Service Specialists. This role is perfect for someone who is dedicated to leading and developing teams while driving business outcomes. As the Team Leader, you will be responsible for the management of team performance and...
-
Team Leader
3 weeks ago
Melbourne, Australia Hive Direct Marketing Solutions Pty Ltd Full time**Who are we?** The team at Hive brings over 15 years of experience in the Sales & Marketing sector across Australia. We work directly with brands that have fantastic products, and we're looking for an experienced and driven Sales Team Leader to join us. If you have a great attitude and are ready to take on leadership, we’ll provide the tools and training...
-
Team Leader
2 weeks ago
Melbourne, Australia Accountancy Options Full timeManage a team of 15 in this growing organisation with exceptional culture - Work 3 days from the CBD office and 2 days from home - Customer, member and employee focus is the absolute priority Our client, a financial services firm in the CBD, is recruiting a Team Leader to join their ranks due to internal movements within the business. Lead this team of 15...
-
Team Leader
2 weeks ago
Melbourne, Australia Yooralla Full time**Job no**: 494616 **Work type**: Full - Time (Auto) **Location**: Melbourne CBD, Eastern Melbourne, Northern Melbourne, Southern Melbourne, Western Melbourne **Categories**: Occupational Therapist Position Description **Team Leader - Occupational Therapy** **Location**:Melbourne - various locations **Vacancy Type**: Permanent, Full-Time **Job reference**:...
-
Team Leader
3 weeks ago
Melbourne, Australia Dynamic Outreach Full time**Team Leader Position** We are Looking for **OUTGOING, FUN and HARDWORKING** Team Leader to join our growing team. **About us**: Dynamic Outreach is a growing Agency specializing in face to face fundraising. Our mission is to help charities to grow their full fundraising potential by attraction new quality donors for them. **About the role**: We are...
-
Team Leader
1 week ago
Melbourne, Australia Austin Health Full timeLocation: Melbourne | Northern Metropolitan Job type: Full time Organisation: Austin Health **Salary**: Salary not specified Occupation: Administration/Secretarial, Human Resources, Legal, Occupational Health and Safety Reference: 50739 - **Team Leader - Full time role ADO**: - ** Base rate + salary packaging + super + five weeks annual leave**: - **...