![Novotel Preston](https://media.trabajo.org/img/noimg.jpg)
Hotel Duty Manager
1 week ago
**Novotel Melbourne Preston** is located in the heart of Melbourne’s eclectic northern suburbs, 20 minutes from Melbourne Airport and close to the CBD.
Boasting a freshly refurbished lobby, rooms, restaurant and cafe, with the largest conference and events facilities within the Melbourne portfolio.
Novotel Melbourne Preston is growing and require a passionate **Hotel** **Duty Manager** who strives to provide quality service with a smile and assist in leading the team to success.
To be successful you will require:
- Similar role in a hotel/accommodation environment preferable
- Organised and able to manage multiple priorities
- Exceptional interpersonal skills with ability to delegate tasks
- Ability to remain calm and effective in high volume work situations
- Ability to lead a team to success by leading by example
Tasks required include:
- Leading the team in absence of management and act as a hotel representative on behalf of the Hotel
- Drive a Heartist culture for our guests and team members
- Ensure Accor's ALL program is maintained and delivered to its highest standards
- Monitoring all arrivals and departures, communicating with relevant teams to ensure smooth operations
What’s in it for you:
- Up to 50% Accommodation discounts from you first day, including Friends and Family discounts
- 30% off food & beverage
- Career growth opportunities with an international hotel brand
- Training opportunities to grow your career opportunities
- An opportunity to work in a supportive team at the heart of the business
**Job Types**: Full-time, Permanent
**Salary**: From $68,000.00 per year
**Benefits**:
- Employee discount
- Employee mentoring program
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Morning shift
- On call
- Public holidays
- Rotating roster
- Shift work
- Weekend availability
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (required)
Work Location: In person
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