Retail Sales Assistant

7 months ago

Richmond, Australia Matchbox Australia Full time

**Position Description**
**Customer Service Assistant**

**OBJECTIVES**

Assist in the smooth running of the store.

Maintain a friendly atmosphere for staff and customers in accordance with Matchbox Customer Service
Policy.

Maintain a good relationship with other staff, management and the Matchbox Company.

**SAFETY PERFORMANCE**

Adhere to all Standard Operating Procedures (SOPs), safety training and avoid industry hazards.

Follow policies regarding smoking, alcohol consumption and non-prescriptive drugs.

Immediately report hazards or incidents to the store manager and team.

Report any Store / equipment faults or prospective faults to the store manager.

Maintain a neat, tidy and clean appearance at all times.

**SELLING AND CUSTOMER SERVICE**

**a) Selling**

Sell in accordance with Matchbox selling processes and training.

**b) Customer service**

Conduct a high level of customer service at all times, in a friendly, professional manner and in accordance with our Customer Service techniques.

Resolve customer complaints in a professional and courteous manner and in accordance with
Company policy and training. Refer complex or unresolved complaints to the franchisee / store manager.

Take responsibility for stock levels, and restocking shelves.

Co-operate and assist your team mates with customers at all times

Ensure the store is always tidy and in order.

**COMMUNICATION**

Ensure you display a positive attitude at all times during shifts.

Prioritise written and verbal instructions so that they are carried out in an organised, competent and timely manner.

Actively participate as a team member to achieve store goals and carry out initiatives.

**TRAINING & DEVELOPMENT**

Develop product knowledge via training, bulletins, and suppliers’ presentations.

Attend a monthly meeting for staff, namely to: o Learn fresh approaches to reaching targets o Undertake training o Show and explain any new products o Motivate each other o Deal with any issues/questions that may be raised from this meeting.

Accurately enter your work hours on the weekly timesheet.

**ADDITIONAL DUTIES**

Undertake other duties reasonably expected within your level of competence, as directed.

Assist more senior staff members with their duties, where required.

Ensure you are punctual for shifts.

Ensure you maintain a neat and tidy appearance at all times during shifts.

Ensure the franchisee, store manager or 2IC approves sale discounts.

**Job Type**: Casual

**Salary**: $26.00 - $29.23 per hour

**Benefits**:

- Employee discount

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Penalty rates

Work Location: In person

  • Retail Sales Assistant

    7 days ago

    Richmond, Australia Nick Scali Furniture Full time

    **Nick Scali is Australia’s leading furniture company with over 50 years of experience** - ** Permanent 35 hours per week position**: - ** Join a $1Billion + Furniture Growth Company**: - ** Uncapped commissions and bonuses for working weekends! $$** **Nick Scali Furniture** is a nationally recognised house hold name founded in 1962. As a market leader...

  • Retail Sales Assistant

    7 months ago

    Richmond, Australia Nutrition Warehouse Full time

    Nutrition Warehouse is looking for a passionate casual Sales Assistant for our Richmond store! If you love helping people reach their health and fitness goals, we want to hear from you today. **LIFE AT NUTRITION WAREHOUSE** We are Australia’s leading and largest health & sports supplements retailer! We have **over 100 stores nationwide **and we aren’t...

  • Retail Assistant

    7 months ago

    Richmond, Australia Find Sports Full time

    Do you have a passion for Surf & Snow products? Have you had experience working in Retail and Customer Service? We want to hear from you! We are seeking an experienced retail assistant to join our team on a casual basis Monday-Friday with the potential for Full-time for the right person. About the role: - Assisting customers with surf, snow and outdoors...

  • Sales Assistant

    7 months ago

    Richmond, Australia The Salvation Army Full time

    Number of Positions Available: 1 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...

  • Sales Assistant

    7 months ago

    Richmond, Australia The Salvation Army Full time

    Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and one of Australia’s largest and...

  • Sales Assistant

    7 months ago

    Richmond, Australia The Salvation Army Full time

    Number of Positions Available: 2 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...

  • Sales Assistant

    3 months ago

    Richmond, Australia Dream House Victoria Full time

    **Key Responsibilities**: - Greet and assist customers in the showroom, providing product information and advice. - Build strong relationships with customers, understanding their needs and offering tailored solutions. - Maintain an in-depth knowledge of our product range, including cabinetry, tapware, stone, timber flooring, and more. - Assist customers in...

  • Sales Assistant

    3 weeks ago

    Richmond, Australia Dream House Victoria Full time

    **Key Responsibilities**: - Greet and assist customers in the showroom, providing product information and advice. - Build strong relationships with customers, understanding their needs and offering tailored solutions. - Maintain an in-depth knowledge of our product range, including cabinetry, tapware, stone, timber flooring, and more. - Assist customers in...

  • Casual Retail Assistant

    7 months ago

    Richmond, Australia Lets Roll Full time

    Find Sports is seeking casual retail assistants to join our team in Richmond. Shifts will vary from Monday-Sunday and will include but are not limited to the following tasks; - Retail sales for snowboards, skis, skate, outdoor gear & other accessories - Warehousing including stocktake, order processing and keeping the warehouse tidy - Waxing skis &...

  • Junior Casual Retail Assistant

    7 months ago

    Richmond, Australia Lets Roll Full time

    We are seeking a Junior Retail Assistant for WEEKEND ONLY work for our Skate & Snowboard shop in Richmond. Must have excellent working knowledge of the industry. About you: - Excellent Communication Skills - Attention To Detail - Product Knowledge - Can Do Attitude Tasks include (but not limited to): - Retail Sales - Customer Service Online & Via Phone -...

  • Plumbing - Retail Sales Assistant - Richmond

    6 months ago

    Richmond, Australia Reece Group Full time

    Plumbing - Retail Sales Assistant - Richmond **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the...

  • Retail Sales Consultant

    7 months ago

    Richmond, Australia Winning Appliances Full time

    **Company Description** At Winning Group, we pride ourselves on being more than just a run-of-the-mill retail company. We are an award winning experience company, driven by people, science, and our mandate to leave the world a better place. As a fourth-generation, family-owned Australian business, we’re set apart from our competitors by our innovative...

  • Pt Sales Assistant

    6 months ago

    Richmond, Australia The Salvation Army Full time

    Number of Positions Available: 1 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...

  • Ft Sales Assistant

    6 months ago

    Richmond, Australia The Salvation Army Full time

    Number of Positions Available: 1 Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is a Christian movement and...

  • Retail Assistant for Skate

    7 months ago

    Richmond, Australia Find Sports Full time

    Do you love skateboarding? Do you have experience working in a retail store? Let's roll Richmond is looking for a skater to join our team for weekend work. Must be flexible to work either Saturday or Sunday or both! About you: - Know how to assemble a skateboard as per customers requests - Previous retail experience is preferred - Enthusiastic and has...

  • Casual Sales Assistant: Richmond

    3 months ago

    Richmond, Australia Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail & offices throughout Aust & New Zealand **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty...

  • Casual Sales Assistant: Richmond

    7 months ago

    Richmond, Australia Kathmandu Full time

    We are BCorp certified - Sustainability is at the heart of everything we do - Generous staff discounts for both Kathmandu and Ripcurl and other benefits - Career opportunities in retail & offices throughout Aust & New Zealand **About Kathmandu** Kathmandu is a leading global outdoor lifestyle brand whose journey began in Aotearoa New Zealand over thirty...

  • Sales Assistants

    3 days ago

    Richmond, Australia Employment Plus AU Full time

    Number of Positions Available: 4 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Sales Assistant

    3 months ago

    Richmond, Australia Outdoor Elegance Melbourne Full time

    **_Do you feel like just a number in your current position?_** **_Do you work hard for little recognition?_** **If so then we want to hear from you.** **Our Team and Business are like Family!** **We are a Team that values every member, we are a Team that’s works and has fun together, we are a Team that celebrates and achieves together.** **Outdoor...

  • Part Time Sales Assistant

    7 months ago

    Richmond, Australia Oloiya 我来也 Full time

    Looking for a Part-time sales representative. Part-time 2-3 days per week, $28-35/hour, must have a driver's license. Company vehicle provided. We are on the lookout to hire a sales assistant to help manage our stock levels/placement across our network of Asian Grocers/restaurant partners, as we expand our retail presence in Melbourne. Oloiya is the number...